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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
645 Reviews
Call Service Center (626) 879-2966

645 Reviews of Sierra Chevrolet of Monrovia - Service Center

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December 11, 2024

Not a good dealer. Did not honor my guarantee. Keys Chevrolet quote me 750 and here the quote was 1200 dollars More

by miguelnajarro101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
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Dec 12, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand that pricing differences can be frustrating. At Sierra Chevrolet, we strive to provide transparent and competitive pricing. If you would like to discuss this matter further, please feel free to contact us directly. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Sincerely, The Sierra Chevrolet Team

December 11, 2024

Quick, efficient, friendly, did recall, spared tire and 37k mile service all in one. am very happy about this service. More

by luxelv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick, efficient, and friendly experience with your recall, spare tire, and 37k mile service at Sierra Chevrolet. Your satisfaction means a lot to us, and we look forward to seeing you again for your future service needs! Sincerely, The Sierra Chevrolet Team

December 07, 2024

My service for my car took only approx. 2hrs. The service staff are always pleasant and helpful. More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at Sierra Chevrolet was efficient and that our staff provided you with pleasant and helpful service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

December 07, 2024

Joe was helpful, Professional and attentive. I was very satisfied with the service and it is why I continue to get my car serviced here. More

by REBABINDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words about your experience at Sierra Chevrolet! We're thrilled to hear that you found our service helpful, professional, and attentive. Your satisfaction is our priority, and we appreciate your continued trust in us for your car service. We look forward to welcoming you back soon! Sincerely, The Sierra Chevrolet Team

December 04, 2024

Car was service was completed on time as promised. My service rep kept me informed throughout the process More

by MANNYGDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that your service at Sierra Chevrolet was completed on time and that your service representative kept you informed. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

December 02, 2024

Good experience as always. Take all my cars there. All the service advisers are really cool. Would definitely recommend. More

by VICTORGONZALEZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your review! We appreciate your continued trust in Sierra Chevrolet for all your vehicle needs. We're glad to hear that you have had a positive experience with our service advisers. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, The Sierra Chevrolet Team

December 02, 2024

Service agents are always great and attentive with their customers!! Going above and beyond our needs! More

by cynthia.soria78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cesena
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Dec 04, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We truly appreciate your recognition of our service agents at Sierra Chevrolet. It's wonderful to hear they have gone above and beyond to meet your needs. We look forward to welcoming you back for your next visit! Sincerely, The Sierra Chevrolet Team

December 01, 2024

On my appointment for my first oil change they didn’t wash my truck and was very unhappy about that. More

by amescutia00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback. We understand your disappointment regarding the lack of a wash for your truck during your first oil change at Sierra Chevrolet. We strive for excellent service and appreciate your comments, as they help us improve our processes. If you have further concerns, please feel free to reach out to us directly. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

December 01, 2024

I come from San Bernardino just to continue having my car serviced at Sierra Chevrolet. I have bought 4 vehicles from them and there service to all my vehicles is excellent. I keep going back no matter whe More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cesena
Report | Print
Dec 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you travel from San Bernardino to continue having your vehicles serviced at Sierra Chevrolet. Your loyalty means a great deal to us, and we're glad to know that our service department has consistently met your expectations over the years. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

December 01, 2024

I will definitely come back again, my truck was ready to go on time promised. More

by rigoolvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear that your truck was ready on time and that you plan to return. We look forward to seeing you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

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