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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
633 Reviews

633 Reviews of Sierra Chevrolet of Monrovia - Service Center

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September 09, 2023

Everyone was really friendly and took care of I what I needed. They were also in great communication with me. More

by mschiff94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Sep 11, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how pleased you were with this experience! We're glad your interactions with our team were all pleasant and provided excellent guidance regarding your vehicle's needs. We certainly hope you'll come see us again some day!

September 02, 2023

Exelente lugar nos atienden muy bien y estoy agusto con el servicio de mantenimiento recomendado More

by CRISSPINOPABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Sep 06, 2023 -

Sierra Chevrolet of Monrovia responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Su satisfaccion significa mucho para nosotros. Mil gracias!

September 02, 2023

The service advisor was very friendly and helpful. I had my vehicle exactly when he promised it. More

by CARLOSS651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Sierra Chevrolet of Monrovia responded

That's great! Thanks for the positive feedback on your service experience, Carlos. We're pleased your service advisor handled your vehicle's needs with a sense of urgency, and delivered it within the estimated time. Please come see us again some day!

September 02, 2023

Good customer service. Communication was great. I had no problem with transportation. I will return for next service. More

by richard_imperialjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Sierra Chevrolet of Monrovia responded

We're so glad to hear it, Richard! Thank you for letting us know how pleased you were with this service visit. We hope to have many more opportunities for work with you, and we wish you the safest of travels until we see you at your next appointment!

September 01, 2023

Excellent job thank you I highly recommend Sierra Chevrolet. they done the job really quick excellent service also I won. Thank you. The whole worker. More

by albertohernandez723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Sep 01, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for your positive feedback, Alberto! We're so happy our service team provided you with all the support and communication you needed to make this a great experience. We hope you'll continue to choose Sierra Chevrolet for all your automotive needs!

August 31, 2023

Awesome experience ! They made it so easy for me . From setting appointment up to the swiftness off the visit ! More

by JIMENEZL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

JIMENEZL30 responded

Thanks for the great experience!!

Aug 31, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for stopping by to let us know how satisfied you were with your visit! We appreciate your business, as well as your 5-star review of our team. Please don't hesitate to call when we may assist you again. We look forward to it!

August 30, 2023

Greeted well. Listened and explained the problem and fix. I recommend the service department. Thank you More

by bob@horizon-mechanical.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack in truck sales is awesome
Aug 31, 2023 -

Sierra Chevrolet of Monrovia responded

Bob, thank you for your 5 star rating! So glad our team has taken excellent care of you and your vehicle. We hope you continue to choose Sierra Chevrolet for all your automotive needs!

August 29, 2023

Service was fast and easy I was in and out. Tanya Ruiz was very helpful More

by Emilyyyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your positive feedback, Emily! We're glad Tanya did everything she could to be informative and make sure your visit was convenient. Thanks for choosing Sierra Chevrolet for your automotive needs!

August 28, 2023

It was so sad that my car had a flat tire in the evening. There was no auto shop open at that time. And I had to tow my car to the dealership. I was worried about the price of changing a tire. But Jeremy was More

by Junyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Aug 28, 2023 -

Sierra Chevrolet of Monrovia responded

Junyi, we're sincerely honored by your positive feedback on Jeremy! We're pleased his advocacy and diligence helped make the situation with your flat tire a little less stressful. Best wishes for safe travels until we see you again!

August 27, 2023

On time, informed what was happening and explained. .great service..good waiting area and coffee.. More

by cesarogaz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the thoughtful review! Your complete satisfaction is the reason behind everything we do, so we're glad our team took the time to ensure your visit with us was accommodating and comfy. We wish you pleasant travels until we meet again!

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