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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
638 Reviews
Call Service Center (626) 879-2966

638 Reviews of Sierra Chevrolet of Monrovia - Service Center

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November 09, 2023

Tanya is very accomodating and helpful. Very friendly staff. Love this dealership! Would highly recommend! More

by TCSTOEHR727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cesena
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Nov 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your positive review! We sincerely appreciate your assessment of Tanya and our service team, and we hope that you'll think of us the next time you have any automotive or Chevy needs. Safe travels this holiday season!

November 08, 2023

Very helpful and responsive service. I was able to find out the status of my vehicle quickly. More

by arthur14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you, Arthur! We're pleased you had a great service experience with us, and that your service advisor was available for any of your questions. We appreciate your kind words and look forward to seeing you at your next visit!

November 07, 2023

I brought in my Saturn Aura to fix a rattle in the steering column. Jeremy Cesena made sure to keep me informed about the issues the technicians found and was forthcoming about service costs. He was v More

by Jcpalumbo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Report | Print
Nov 07, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Jeremy handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

November 04, 2023

Very fast in Pleasant people to work with thank you very much Wall will recommend all my friends and relatives to your dealership More

by dhazelgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for reviewing your service experience! We're pleased you had a great experience with us, and that your service advisor made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 04, 2023

Fantastic Service from Jeremy. Very efficient and professional and completed very quickly, even washed my truck. More

by PETER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Report | Print
Nov 06, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, Peter! We're delighted the value of Jeremy's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

November 03, 2023

It is Good service, provided transport to my house after dropping off my car. Thank you. More

by Albert.consejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Sierra Chevrolet of Monrovia responded

Albert, thank you for sharing positive feedback! We want all of our guests to be treated to service that is accommodating and reliable, so we're happy that's exactly what our team provided for you. We look forward to your next visit!

November 03, 2023

Tanya is very helpful and pleasant to talk to, always has me in and out quickk More

by ADAMCANO498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Adam! Thank you for honoring us with your patronage over the years. We're so pleased Tanya and our team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you!

November 02, 2023

Since the new management came in its Faster service and no lies / stalling like the last management gave all the time when I needed an update on my repair More

by Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Quinn
Report | Print
Nov 03, 2023 -

Sierra Chevrolet of Monrovia responded

Cameron, thank you for sharing positive feedback with us! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what our team has been providing for you, recently. We look forward to your next visit!

November 02, 2023

Very good thanks they were very fast and explained the issue well answering my questions More

by STEFANO.CAMPAGNOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harmony
Report | Print
Nov 03, 2023 -

Sierra Chevrolet of Monrovia responded

Stefano, thanks for stopping by to share your 5-star review! We're glad our team addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

November 01, 2023

Work was completed in a timely manner, easy to make appointment, attendants were polite and answered any questions. More

by LSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's attentive assistance. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may help you again!

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