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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
613 Reviews
Call Service Center (626) 879-2966

613 Reviews of Sierra Chevrolet of Monrovia - Service Center

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November 17, 2024

Usually do my car maintenance myself so this was my first time having my car worked on by someone else. They explained what they were charging and did a great job. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your review! We're thrilled to hear that your first experience having your car serviced at Sierra Chevrolet was a positive one. It's great to know that our team was clear about the charges and delivered excellent service. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

November 16, 2024

They are remodeling, so finding the service department was tricky. However, they still provided great service. More

by jalalau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that despite the remodeling, you received great service at Sierra Chevrolet. We appreciate your understanding during this transition and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

November 16, 2024

Jeremy was super helpful and courageous. He shared his experience as a volt owner and his Service was quick and efficient. More

by LOPEZ.SERENA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Nov 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that Jeremy provided you with such helpful and courageous service, especially as a Volt owner. At Sierra Chevrolet, we strive for quick and efficient service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

November 14, 2024

Awesome staff and quick service. Just wish the construction would finish!! Besides that it would be 5 stars! More

by BJM313275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We appreciate your kind words about our staff and service. We understand that the construction can be frustrating, and we're working to complete it as soon as possible. Your comments are valuable to us, and we hope to provide you with a 5-star experience next time you visit Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

November 13, 2024

Was really short staffed when I got there but acknowledged everyone who came in. Went in order of car not of who just walked in which was nice to see them take people by arrival. More

by Chevyowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us! We're glad to hear you appreciated our team's approach in acknowledging all customers and assisting them in order of arrival. At Sierra Chevrolet, we strive to provide attentive and organized service, even during busy times. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

November 12, 2024

I purchased my Camaro at Sierra Chevrolet and i always have it serviced there - they do good work. Everyone at the dealership is very friendly to deal with, thanks. Shawn gave me all the time and explana More

by NROGARA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Nov 14, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave such a wonderful review! We’re thrilled to hear that you are enjoying your Camaro and that our team at Sierra Chevrolet has provided you with excellent service. It's great to know that Shawn was able to give you the attention and explanations you needed. We look forward to seeing you again for your next service! Sincerely, The Sierra Chevrolet Team

November 10, 2024

Joe was great. He was very helpful and explained recommendations perfectly. Fast service. Thank you! More

by m.monachello17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our service to be fast and that Joe was able to help you with clear explanations and recommendations. At Sierra Chevrolet, we strive to provide excellent service to all our customers, and your feedback is greatly appreciated. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

November 09, 2024

Shawn is always Very professional and makes my visits quick and easy. Will recommend to anyone to come. More

by Luisana4583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Nov 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Luisana! We truly appreciate your kind words and are thrilled to hear that you find your visits to Sierra Chevrolet quick and easy. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

November 07, 2024

Joe is the best service advisor. I come from San Bernardino just to get my car serviced at Sierra Chevrolet. They have always been my place to go to for my cars. I have been comin More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The great technicians you have can be trusted to do there best!!
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Nov 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Ms. Aguayo, for your amazing review! We truly appreciate your loyalty to Sierra Chevrolet and are thrilled to hear that you continue to rely on Joe for your service needs over the years. It means a lot to us that you travel from San Bernardino to visit us. We look forward to serving you and your cars for many more years to come! Sincerely, The Sierra Chevrolet Team

November 07, 2024

Jeremey helped me out on a silverado I had issues with. He was very helpful, efficient, and answered all my questions accordingly. More

by LALIGUTIERREZ85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Nov 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Jeremey at Sierra Chevrolet. It's great to know he was able to assist you efficiently with your Silverado and address all your questions. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

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