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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
646 Reviews
Call Service Center (626) 879-2966

646 Reviews of Sierra Chevrolet of Monrovia - Service Center

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December 22, 2023

They were very prompt, courteous, and efficient. I come all the way from Ontario to use their services. More

by BMROOFING09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave us this wonderful review! We are honored that you make the drive from Ontario to visit us here at Sierra Chevrolet of Monrovia, and we are thrilled that our team provided you with quality and efficient service during your recent visit. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

December 22, 2023

The service department is amazing Mervin not only works hard for you, he also works with you!!! A1 service. More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing positive feedback on Marvin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Marvin provided for you. We look forward to your next visit!

December 21, 2023

Tanya was amazing, she made the whole process easy. She has great communication skill’s More

by Leo Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Sierra Chevrolet of Monrovia responded

Leo, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Tanya handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 21, 2023

Pricing was not as promoted on the GM app. Waited too long to retrieve vehicle once I arrived. Also snuck in additional services that I did not request on app. More

by CHRISCOURT677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2023

Service was excellent, prompt. Service rep was professional and took care of my vehicles service needs More

by CAMPOSRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

December 17, 2023

Tanya Ruiz was amazing when handling my car service. She was able to get my car battery replaced in record time. More

by dustingarnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, Dustin! We're delighted the value of Tanya's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

December 15, 2023

GREAT SERVICE. I HAD A GREAT TIME LAST OIL CHANGE SERVICE. THANKS SO MUCH. WILL BE BACK. More

by fabiangutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the love, Fabian! We're thrilled you always enjoy working with the Sierra Chevrolet team for your automotive needs. We hope to be of service to you for many more years to come!

December 13, 2023

Tanya Ruiz was amazing when handling my car service. She remembered my name and the mileage on my car when I walked in the day after our phone call. Very professional and extremely helpful! I will defin More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Sierra Chevrolet of Monrovia responded

Darren, We are grateful for you leaving Tanya this flawless review! We are thrilled to hear that Tanya took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very professional and extremely helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 12, 2023

Great customer service. Victor Gamboa is phenomenal!!! Would highly recommend. I’m super happy with how easy the process was. More

by EDSONRAMOS1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Gamboa
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Dec 13, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review of your dealership experience! We're delighted Victor provided you with all the support and guidance you needed to make this transaction a breeze. We wish you all the best in your upcoming journeys, from everyone at Sierra Chevrolet!

December 10, 2023

She was very professional and greeted me quickly and the car was ready when promised. More

by precious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Sierra Chevrolet of Monrovia responded

Precious, Providing quick and efficient service is so important to us here at SIERRA CHEVROLET OF MONROVIA and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very professional and greeted you quickly. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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