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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
618 Reviews
Call Service Center (626) 879-2966

618 Reviews of Sierra Chevrolet of Monrovia - Service Center

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November 22, 2023

Tanya was very good about texting me the status and the recommended services Very pleasant attitude More

by DDLUGITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for stopping by to share your 5-star review of Tanya! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

Nov 23, 2023 -

DDLUGITCH responded

Great service as usual

November 20, 2023

Marvin kept me up to date on the service and offer a loaner due to the extended service time. More

by Freddie Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Sierra Chevrolet of Monrovia responded

Freddie, thanks for stopping by to share your 5-star review of Marvin! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

November 18, 2023

Great people in the service department. It’s very important to me when you walk in that you get greeted. They do it every time and they’re happy to help you. More

by renechoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Twiford
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Nov 20, 2023 -

Sierra Chevrolet of Monrovia responded

Hey, that's great! Thank you for noticing the effort our team always makes to ensure a welcoming atmosphere at each visit. It is our pleasure, and we hope you'll continue to make Sierra Chevrolet your first choice for automotive service!

November 17, 2023

The service was exceptional - friendly, helpful, and knowledgeable. Highly recommended. I Appreciate courtesy Lyft rides home and back! More

by ditaoksanaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your positive feedback! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!

November 17, 2023

Very fast and diligent employees! Got quoted a 2 hour wait for an oil change and only ended up waiting a little over 30 minutes. Couldn’t have asked for a better experience! More

by ELYSHAKAIFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much! We're delighted the value of our team's efforts and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

November 16, 2023

Marvin explained the 15,000 miles service and charges very clearly. He also quickly arranged my ride home within a minute! Later, Marvin called to inform me that my car was ready and arranged for my rid More

by PCHAN388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!

November 12, 2023

Joe and John and Jake and the gang always do such great work! Truly appreciate the customer service. More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Sierra Chevrolet of Monrovia responded

ChevGuy, thanks for taking a moment to share positive and encouraging feedback about Joe, John, and Jake! Your loyalty to Sierra Chevrolet is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

November 10, 2023

Always a great experience with this dealership. The only place I will take my Chevy. Thank you!! More

by GHATZENBELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake North
Report | Print
Nov 10, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the love! We're thrilled you always enjoy working with our team at Sierra Chevrolet for your automotive needs. We hope to be of service to you for many more years to come!

November 10, 2023

Tanya Ruiz was incredible, I would go back because of her and John the service manager More

by dnpryu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Sierra Chevrolet of Monrovia responded

That's a really great review of Tanya and John and they totally deserves it. Thank you for your thoughtful feedback on this experience. We wish you many happy travels this holiday season, from all of us at Sierra Chevrolet!

November 10, 2023

Friendly service. . estimated wait time was about right. Enjoyed my experience there and will definitely be going back for future services. More

by terevz02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Nov 10, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your trust in our service team! We're happy your service advisor provided you with a pleasant and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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