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Sierra Chevrolet of Monrovia - Service Center
Monrovia, CA
618 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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618 Reviews of Sierra Chevrolet of Monrovia - Service Center
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November 29, 2023
Marvin gave great customer service. I had to do some warranty work. It was easy to set an appointment. The work happened quickly and was done well. Everyone in the office was friend I had to do some warranty work. It was easy to set an appointment. The work happened quickly and was done well. Everyone in the office was friendly and helpful. More
by RandyB
Employees Worked With
November 28, 2023
Brought my car in for service, everyone there was very helpful, especially Tanya Ruiz. She told me how long it would take, and are vehicle was done in no time! Thanks Sierra Chevrolet! helpful, especially Tanya Ruiz. She told me how long it would take, and are vehicle was done in no time! Thanks Sierra Chevrolet! More
by Dan
Employees Worked With
November 28, 2023
It was a disappointing and frustrating experience due to the fact that they took almost two months to fix my car. It felt like my car was held hostage while they played a guessing game to see what would mak the fact that they took almost two months to fix my car. It felt like my car was held hostage while they played a guessing game to see what would make my car work. And of course all of this was done at my expense. I felt hopeless, especially since there was no guarantee that anything they were doing would work. I’m just relieved that the nightmare is over. More
by GLORIACERNA1
Verified CustomerEmployees Worked With
Jeremy
November 28, 2023
Excellent service and great customer service. Definitely with this service I will come back again. Definitely with this service I will come back again. More
by joseluis616
Employees Worked With
November 28, 2023
I have been a customer of Sierra Chevrolet for many years. It is because of the wonderful help and service I get from Joe Jimenez. He is my number one person to go to with my cars. Whether it’s for years. It is because of the wonderful help and service I get from Joe Jimenez. He is my number one person to go to with my cars. Whether it’s for regular maintenance or check engine light, Joe is always willing to help me and get me serviced quickly and efficiently! I am a life time customer with Joe as my service man. More
by Ms. Aguayo
Employees Worked With
November 27, 2023
Jeremy Cesena, gives excellent customer service and he gave me great advise, he did his best to fix our trucks, I totally recommend him, congratulations, good job!!! gave me great advise, he did his best to fix our trucks, I totally recommend him, congratulations, good job!!! More
by Elias
Employees Worked With
Jeremy Cesena
November 26, 2023
After going through a few service representatives. I have found that Tanya Ruiz is the representative to go to. She knows what she is doing and gets things done. I don't have to worry if she is jus I have found that Tanya Ruiz is the representative to go to. She knows what she is doing and gets things done. I don't have to worry if she is just making things up. She knows what she is doing and I highly recommend her. The techs, on the other hand, I question. They seem not to know what they are doing and/or pick and choose which required inspections to perform but they still mark them off as they were checked. There is inconsistencies from one service to the other, which is now starting to worry me. More
by JOHN@ETERNALFLAMEOFLOVE.COM
November 24, 2023
Sierra Chevrolet has provided great service for my Chevy Traverse. They make it easy to schedule appointments, and for regular maintenance, I usually have my car back within a few hours. Traverse. They make it easy to schedule appointments, and for regular maintenance, I usually have my car back within a few hours. More
by Strong
Employees Worked With
November 24, 2023
Excellent customer service. Everyone is extremely helpful and very professional. I was well informed about what was going on at all times. Everyone is extremely helpful and very professional. I was well informed about what was going on at all times. More
by MARYBEL_MIRANDA
November 24, 2023
Sierra Chevrolet customer service was excellent. The parts needed to repair my Silverado were not available from Chevrolet so they replaced the whole transmission. The parts needed to repair my Silverado were not available from Chevrolet so they replaced the whole transmission. More
by ej54
Employees Worked With
