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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
646 Reviews
Call Service Center (626) 879-2966

646 Reviews of Sierra Chevrolet of Monrovia - Service Center

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January 30, 2024

I will like to say thank you tanya ruiz she is the best she really helps me and give me comfort in all my needs she is the best More

by beliaruiz77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for this great review! Tanya is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, The Sierra Chevrolet Team

January 29, 2024

Service was quick and easy. I was in and out within the hour. Tanya was great. More

by laureneyee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Sierra Chevrolet Team

January 23, 2024

Tanya was very helpful and was a pleasure to work with. She needs a raise! More

by JLREYES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for your outstanding review! I'm very happy to hear that Tanya was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

January 23, 2024

My first visit in search of a new service center and if the rest of the visits go as good as the first, I’ll be a regular customer! More

by kgski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Sierra Chevrolet Team

January 22, 2024

Tanya Ruiz was very helpful. Made sure I had a good timeline for when car would be ready and promptly contacted me and made sure I was aware of the subsequent repair process. More

by Matthieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Matthieu, thank you for sharing positive feedback on Tanya! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Tanya provided for you. Thanks for making Sierra Chevrolet your first choice for service!

January 21, 2024

Very professional. They solved the problem as quickly as possible. Also I noticed it was very clean. Joe Jimenez was the person who helped me. He was extremely helpfull More

by maryanngar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind review, Maryann! We truly appreciate your business, and we're glad Joe took exceptional care of you and your vehicle at this visit. Thank you for making Sierra Chevrolet your #1 choice for service!

January 21, 2024

I don’t think we should have to pay for a rental period if the repair is covered under warranty. It should be a loaner not a rental. More

by casionitemare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Sierra Chevrolet of Monrovia responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Sierra Chevrolet Team

January 21, 2024

Friendly with fast service I do recommend servicing your vehicle here at this dealership. Thanks More

by mikespike13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

We're delighted to hear that, Mike! Thank you for letting us know how pleased you've been with our efficient and friendly service team. We wish you pleasant travels until we may be of service to you again!

January 20, 2024

Always a great experience that is why I changed Sierra as my man dealership to provide all my services More

by dampark3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

January 19, 2024

John is amazing , very professional ,great person, compassionate, and took good care of my needs. More

by PWILLIAMJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

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