Back

Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
646 Reviews

646 Reviews of Sierra Chevrolet of Monrovia - Service Center

Sort by
March 08, 2024

I purchased a work truck here really wasn’t to happy, seem like they were just trying to make the sale rather than what I really needed it for. Made a bad decision on my purchase. Should have bought some More

by bleg00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Sierra Chevrolet of Monrovia responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sierra Chevrolet Team

March 04, 2024

Joe is fantastic! ! He worked on getting me a great price! Highly recommend working with Joe on any of your car needs. More

by JBATMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your review. We're happy to hear that Joe was able to find a great deal on the car that you were looking for. We look forward to seeing you for your first oil change! Sincerely, The Sierra Chevrolet Team

February 28, 2024

John Twiford Is the person to see if you want the best service and communication More

by Yourdaddy45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Sierra Chevrolet of Monrovia responded

We loved reading this review! Happy customers are our aim, and it appears John really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Sierra Chevrolet Team

February 28, 2024

I had great service and a great experience at Sierra service. Car was fixed correctly and on time. I was kept informed by John Twiford about the car at all times. Car is running great. More

by renechoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for your awesome review, Rene! We're very happy to hear that John was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

February 22, 2024

My advisor Jeremy always provides excellent service. They always do a full inspection and go over the recommendations services. More

by PRETTY_FLOWER626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Feb 23, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Sierra Chevrolet Team

February 21, 2024

Tanya was helpful but the process was over 2 weeks and 3 visits to resolve the issue More

by tom@pacificenergyservice.com
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Sierra Chevrolet of Monrovia responded

Tom, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Sierra Chevrolet Team

February 20, 2024

The service writer, John, went above and beyond to repair my 2015 Chevy Tahoe. I told him that I needed my SUV repaired that very same day. He made sure that the service would be completed. He went as far as More

by j.rodriguez4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Sierra Chevrolet of Monrovia responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

February 18, 2024

As far as I can tell everything was good. Do not appreciate how expensive everything is. Also don't not like being hounded about these surveys!!! More

by DONNAJIM85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Sierra Chevrolet of Monrovia responded

Donna, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sierra Chevrolet Team

February 15, 2024

Great service. John was amazing always kept me informed throughout the process of my vehicle being at the shop. More

by PUEBLOBONITO76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Sierra Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Sierra Chevrolet Team

February 15, 2024

Always a great experience servicing my Tahoe. Tanya is a fine representative of sierra chevrolet. More

by WACM85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Sierra Chevrolet Team

...
33
...