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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
618 Reviews

618 Reviews of Sierra Chevrolet of Monrovia - Service Center

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January 20, 2024

Always a great experience that is why I changed Sierra as my man dealership to provide all my services More

by dampark3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

January 19, 2024

John is amazing , very professional ,great person, compassionate, and took good care of my needs. More

by PWILLIAMJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

January 17, 2024

I was extremely delighted at how well the team greeted, explained, and guided me through my accessory options and pleased with how quickly my service was dealt with. More

by ACECLEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for the love! We're thrilled you enjoyed working with the Sierra Chevrolet team for your automotive needs. We hope to be of service to you for many more years to come!

January 16, 2024

John did a terrific job and provided help to me beyond expectations! I was surprised how smoothly the service visit went and i did not even have an appointment! More

by ldunlap0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your positive review! We're delighted the value of John's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

January 16, 2024

great experience ! the service manager John is very knowledgeable and helpfully in the process ! really appreciate his support More

by VIVIAN_CAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Sierra Chevrolet of Monrovia responded

Vivian, thanks for the fantastic review of John! John is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle during this visit. Thank you for continuing to choose Sierra Chevrolet for your automotive needs!

January 11, 2024

Good service. Did everything I ask in a timely matter and even provided me a free ride to and from the dealership. More

by ec27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with us! We are happy to hear that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Safe travels!

January 11, 2024

Jeremy (sorry if I spelled your name wrong) was very helpful. He made the entire process easy and quick. Much appreciated. More

by ericsmomrocks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for leaving Jeremy this 5-star rating! He will be delighted to know that you deeply valued his service. We wish you safe travels! If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

January 10, 2024

Always great service here at Sierra Chevy. John and the crew are always super helpful. More

by rohernandez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that John and the team consistently take great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 10, 2024

All my experiences with Sierra Chevrolet have been excellent! Tanya Ruiz was great and knowledgeable. My vehicle service was completed in timely fashion. Thank you all. More

by pccongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! Providing a seamless, 5-star experience is always our goal, and we are glad that Tanya's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

January 09, 2024

John Twiford at Sierra Chevrolet is super helpful: Very clear explaining the work to be done, its cost and timing, with crystal clear recommendations. John's communication is excellent and he and the serv More

by PCSERCEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for recognizing John's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time John and the Sierra Chevrolet team may serve you.

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