Sierra Chevrolet of Monrovia - Service Center

Communication was terrible. Very passive aggressive. No follow through. Always felt like I was left in the dark and I needed to call to find out information versus them calling Very passive aggressive. No follow through. Always felt like I was left in the dark and I needed to call to find out information versus them calling and updating me. Worst experience ever More

Great, fast service. Shawn was awesome. He has my paperwork done quickly and had a lyft reqdy for me. 5 stars Shawn was awesome. He has my paperwork done quickly and had a lyft reqdy for me. 5 stars More

The service was quick and painless. I had have no issues with vehicle and staff was friendly. I had have no issues with vehicle and staff was friendly. More

Marvin was extremely helpful. He was well informed and kept me updated throughout the process. He was well informed and kept me updated throughout the process. More

It was easy to schedule, costumer service was great and my car was ready before the time my car was ready before the time More

Friendly people and great communication through out the process. I received my car on time. process. I received my car on time. More

Good price… time… people. . product I like it and trust them… and I love Chevrolet . product I like it and trust them… and I love Chevrolet More

Good service got my car in and out as stated. all repairs done as requested. all repairs done as requested. More

Jeremy and Joe took care of my needs. I had a faulty battery and broken 3rd row access latch and these two gentlemen took care of my two separate issues, on two separate days, as quickly I had a faulty battery and broken 3rd row access latch and these two gentlemen took care of my two separate issues, on two separate days, as quickly as possible. More

The sales people were great. The sales manager really helped me out. However, the finance department is terrible. I asked for a change 2 days after I leased a car. They could hav The sales manager really helped me out. However, the finance department is terrible. I asked for a change 2 days after I leased a car. They could have called me in to sign new documents. They did not. My monthly payment should be lower than it is. I called back got the same person Andy in finance and he said someone would contact me. No one has contacted me. Finance does not follow up and they don't seem to care. I can recommend the sales department but unfortunately you will have to work with finance. It's better not to deal with them if you have to work with finance. More