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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
618 Reviews

618 Reviews of Sierra Chevrolet of Monrovia - Service Center

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February 15, 2024

Great service. John was amazing always kept me informed throughout the process of my vehicle being at the shop. More

by PUEBLOBONITO76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Sierra Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Sierra Chevrolet Team

February 15, 2024

Always a great experience servicing my Tahoe. Tanya is a fine representative of sierra chevrolet. More

by WACM85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Sierra Chevrolet Team

February 13, 2024

Fast service. easy experience and it was simple to check out. great overall service experience. More

by tamrynmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Sierra Chevrolet of Monrovia responded

Tamryn, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sierra Chevrolet Team

February 11, 2024

Quick and friendly. A coupon was also given to me to use and saved me money on my repairs. Thank you. More

by MAB22.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sierra Chevrolet Team

February 11, 2024

Made to wait for car too long but did get tit washed so made it better. More

by MARKEEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered during your time in our service center. We strive to provide excellent customer service, and we're glad we were able to make your car sparkle! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

February 07, 2024

Joe was courteous and addressed all of my husbands questions. It was a rainy Monday with numerous appointments ahead of me. Joe never made us feel "rushed" and spoke with my husband in detail More

by roxalinar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Sierra Chevrolet Team

February 07, 2024

Service was done in a speedy way Staff was very professional and efficient Very satisfied with everything More

by hpraye2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Sierra Chevrolet Team

February 07, 2024

Marvin did a great job was very helpfull and the dealership was clean waiting room was pleasent. More

by JOEMORENTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for visiting our service department and for leaving the kind words, Joe. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

February 02, 2024

Besides the fact that I walked in without an appointment, my service advisor, Mr. Joe Jimenez, went out of his way to get me in and out as fast as possible. Honestly this was a better experience than what i More

by RAYMOND.JOUBRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Sierra Chevrolet of Monrovia responded

Raymond, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sierra Chevrolet Team

February 01, 2024

Received great service. marvin was great and followed up regularly. It was a non-standard repair and I was very happy with the result. More

by john@rollingbox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Sierra Chevrolet of Monrovia responded

John, we are truly grateful for this awesome review! We are thrilled that Marvin was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Sierra Chevrolet Team

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