Sierra Chevrolet of Monrovia - Service Center

Jeremy and Joe took care of my needs. I had a faulty battery and broken 3rd row access latch and these two gentlemen took care of my two separate issues, on two separate days, as quickly I had a faulty battery and broken 3rd row access latch and these two gentlemen took care of my two separate issues, on two separate days, as quickly as possible. More

The sales people were great. The sales manager really helped me out. However, the finance department is terrible. I asked for a change 2 days after I leased a car. They could hav The sales manager really helped me out. However, the finance department is terrible. I asked for a change 2 days after I leased a car. They could have called me in to sign new documents. They did not. My monthly payment should be lower than it is. I called back got the same person Andy in finance and he said someone would contact me. No one has contacted me. Finance does not follow up and they don't seem to care. I can recommend the sales department but unfortunately you will have to work with finance. It's better not to deal with them if you have to work with finance. More

I purchased a work truck here really wasn’t to happy, seem like they were just trying to make the sale rather than what I really needed it for. Made a bad decision on my purchase. Should have bought some seem like they were just trying to make the sale rather than what I really needed it for. Made a bad decision on my purchase. Should have bought something a bit smaller. So far it has been in the service department twice with only 5 thousand miles, for the same problem. Now I’m regretting the purchase. More

Joe is fantastic! ! He worked on getting me a great price! Highly recommend working with Joe on any of your car needs. ! He worked on getting me a great price! Highly recommend working with Joe on any of your car needs. More

John Twiford Is the person to see if you want the best service and communication service and communication More

I had great service and a great experience at Sierra service. Car was fixed correctly and on time. I was kept informed by John Twiford about the car at all times. Car is running great. service. Car was fixed correctly and on time. I was kept informed by John Twiford about the car at all times. Car is running great. More

My advisor Jeremy always provides excellent service. They always do a full inspection and go over the recommendations services. They always do a full inspection and go over the recommendations services. More

Tanya was helpful but the process was over 2 weeks and 3 visits to resolve the issue visits to resolve the issue More

The service writer, John, went above and beyond to repair my 2015 Chevy Tahoe. I told him that I needed my SUV repaired that very same day. He made sure that the service would be completed. He went as far as my 2015 Chevy Tahoe. I told him that I needed my SUV repaired that very same day. He made sure that the service would be completed. He went as far as to locate the part required with another vendor. I was so grateful for his commitment to excellent service. I experienced the best customer service at Sierra Chevy. More

As far as I can tell everything was good. Do not appreciate how expensive everything is. Also don't not like being hounded about these surveys!!! Do not appreciate how expensive everything is. Also don't not like being hounded about these surveys!!! More