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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
645 Reviews
Call Service Center (626) 879-2966

645 Reviews of Sierra Chevrolet of Monrovia - Service Center

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January 23, 2025

Service was quick and easy. I appreciate the promptness and dedication that they provided for my appointment and service. More

by tonyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found your service at Sierra Chevrolet to be quick and easy. Our team is dedicated to providing prompt and attentive care for all our customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

January 23, 2025

I would not recommend at this time because the problem remains. The rattle continues on the left side and sometimes on the right. I am afraid to bring it in because it cost me $400 rental just to get to t More

by MARKEEONE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your concerns with us, Mark. We understand the frustration you're experiencing with the ongoing rattle issue. At Sierra Chevrolet, we value your feedback and want to ensure your vehicle is in perfect condition. We encourage you to reach out to us directly so we can discuss your situation further. Your satisfaction is important to us, and we hope to find a solution together. Sincerely, The Sierra Chevrolet Team

January 18, 2025

Working with Tanya is the best! Trustworthy and feels safe getting work on your car repaired! More

by DELICIALSMITH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience working with Tanya at Sierra Chevrolet. Your trust and comfort are our top priorities, and we're glad we could provide that for you. We look forward to seeing you again for your future service needs! Sincerely, The Sierra Chevrolet Team

January 17, 2025

Joe was very good with communication. He replied quickly and answered all my questions. He was very helpful. More

by arciniega0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that Joe provided you with excellent communication and assistance. At Sierra Chevrolet, we strive to deliver top-notch service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

January 17, 2025

Good customer service and very helpful. Great job with all your staff and service drive. More

by jcontreras6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We greatly appreciate your positive feedback about our staff and service at Sierra Chevrolet. We're thrilled to know that you had a great experience with us. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

January 17, 2025

My service rep was great. His name is Shawn or Sean (not sure). His name isn't even listed below Cost of a 12v battery is ridiculous, and you couldn't even be bothered to was More

by BASURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service: Sean or Shawn
Report | Print
Jan 20, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We appreciate your compliments about Shawn’s service and are glad he assisted you during your visit to Sierra Chevrolet. We understand your concerns regarding the pricing of the battery and the charge for credit card usage. Your input is valuable to us, and we encourage you to reach out to our team directly so we can discuss your experience further. We’re committed to improving and hope you might consider giving us another chance in the future. Sincerely, The Sierra Chevrolet Team

January 16, 2025

Good Service, real convenient, and highly recommended. Sierra Chevrolet Service Center, overall offers above and beyond consistent value. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you, Kevin, for your wonderful review and for highly recommending Sierra Chevrolet! We're thrilled to hear that you found our service to be convenient and above and beyond your expectations. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

January 14, 2025

Always great service, resolved an issue with my truck keep me updated during the repair More

by russjacques12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We are thrilled to hear that you received great service at Sierra Chevrolet and that we were able to resolve the issue with your truck. Keeping our customers updated during repairs is very important to us. We look forward to seeing you again in the future! Sincerely, The Sierra Chevrolet Team

January 10, 2025

Tanya was able to get my car in on short notice and the whole process went smoothly. She got me a rife back to work and kept me informed while my car was getting serviced. She always does a fantastic job More

by todd.hagerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you, Todd, for your wonderful review! We're thrilled to hear that you had a smooth experience with Sierra Chevrolet and that Tanya was able to assist you during your service. We appreciate your kind words about her fantastic work! We look forward to seeing you again next time! Sincerely, The Sierra Chevrolet Team

January 03, 2025

Jeremy handled my Oil Change & Service, had the guys check 2 tires that were low air (no leaks) - also, very nice renovation of the showroom & waiting area ! More

by NROGARA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Report | Print
Jan 04, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're glad to hear that you had a positive experience with the oil change and service at Sierra Chevrolet. It's great to know our team took care of your tire concerns and that you enjoyed our renovated showroom and waiting area. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

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