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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
617 Reviews
Call Service Center (626) 879-2966

617 Reviews of Sierra Chevrolet of Monrovia - Service Center

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March 16, 2024

This Dealership is so Awesome, Jeremy always take really really good care of us . He was so nice we got out vehicle washed for bringing our vehicle to him ;) More

by sinnabon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Mar 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jeremy does for Sierra Chevrolet and our customers. Hope to see you again soon! Sincerely, The Sierra Chevrolet Team

March 16, 2024

Communication was terrible. Very passive aggressive. No follow through. Always felt like I was left in the dark and I needed to call to find out information versus them calling More

by avega805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy
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Mar 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact us at your earliest convenience so we may address this further. Thank you. Sincerely, The Sierra Chevrolet Team

March 15, 2024

Great, fast service. Shawn was awesome. He has my paperwork done quickly and had a lyft reqdy for me. 5 stars More

by lzarta323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Mar 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sierra Chevrolet Team

March 15, 2024

The service was quick and painless. I had have no issues with vehicle and staff was friendly. More

by MATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Mar 18, 2024 -

Sierra Chevrolet of Monrovia responded

Matt, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Sierra Chevrolet Team

March 14, 2024

Marvin was extremely helpful. He was well informed and kept me updated throughout the process. More

by AJUAREZ1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Sierra Chevrolet of Monrovia responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

March 13, 2024

It was easy to schedule, costumer service was great and my car was ready before the time More

by bcorrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sierra Chevrolet Team

March 12, 2024

Friendly people and great communication through out the process. I received my car on time. More

by sleepingbeauty56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Sierra Chevrolet of Monrovia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

March 10, 2024

Good price… time… people. . product I like it and trust them… and I love Chevrolet More

by H.NAVA7799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sierra Chevrolet Team

March 09, 2024

Good service got my car in and out as stated. all repairs done as requested. More

by RENZOALVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Sierra Chevrolet Team

March 09, 2024

Jeremy and Joe took care of my needs. I had a faulty battery and broken 3rd row access latch and these two gentlemen took care of my two separate issues, on two separate days, as quickly More

by HOWARDPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cesena
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Mar 12, 2024 -

Sierra Chevrolet of Monrovia responded

Howard, thank you for your kind words. We feel our service department is what makes Sierra Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Sierra Chevrolet Team

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