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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
617 Reviews
Call Service Center (626) 879-2966

617 Reviews of Sierra Chevrolet of Monrovia - Service Center

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March 23, 2024

My problem with my car was resolved. They also provided me with a ride, . Thanks! More

by constantino323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback, Constantino. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sierra Chevrolet Team

March 23, 2024

Came in and didnt have to wait very long, Tanya was very profeccional helped me out and got me a ride to for my lunch. More

by gasparmolinacampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Sierra Chevrolet of Monrovia responded

It’s great to know that Tanya provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Sierra Chevrolet Team

March 22, 2024

Just keep up the great work you all have been doing. . tell next time thank you More

by vlaugeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Sierra Chevrolet Team

March 22, 2024

Thank you very much Joe and Cecilia and service department staff taking care of my Chevy blazer. You guy's did a very good job! I'm fully satisfied.highly recommended shierra of Monrovia.👏 More

by zenlyn1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for your kind words! We appreciate our team here at Sierra Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Sierra Chevrolet Team

March 22, 2024

My favorite place, service is great. Very professional and easy to talk to them. Thank you More

by E.RAUL.RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Mar 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Sierra Chevrolet Team

March 22, 2024

I think the service was good. Tanya is professional and responsible for the communication etc. More

by WJZHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Sierra Chevrolet Team

March 21, 2024

Marvin's was really professional and helpful to get my truck serviced at a timely manner even though I didn't have a appointment that day More

by derrickg695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Sierra Chevrolet of Monrovia responded

Your compliments and kind words mean so much to us and our team, Derrick! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Sierra Chevrolet Team

March 18, 2024

Sierra has consistently provided me and my family with customer service that is better than the average dealer. Jeremy and Joe (J&J) are a "one-two punch" that delivers the service that I need every time. More

by HOWARDPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cesena
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Mar 20, 2024 -

Sierra Chevrolet of Monrovia responded

Hello Howard, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Sierra Chevrolet Team

March 17, 2024

After the recall software update, the battery stopped charging. I called Sierra Chevy and the manager called back to setup a Saturday appt. Tanya took care of the failed battery right away. Had it replac More

by kenkailam
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Sierra Chevrolet Team

March 16, 2024

Jeremy and the entire service team are excellent. Prompt, a nd courteous in every way. More

by MIKEELIZALDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Mar 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your outstanding rating about our service department, Mike. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Sierra Chevrolet Team

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