Sierra Chevrolet of Monrovia - Service Center

Good service, fast work, good communication and very friendly. Overall a good dealer experience. Service advisor got me a rental friendly. Overall a good dealer experience. Service advisor got me a rental More

El servicio estuvo muy bien, un tiempo normal de espera, me gustó mucho la atención y que la persona que nos atendió hablara español eso es muy importante porque se le da la importancia a la comunidad latin me gustó mucho la atención y que la persona que nos atendió hablara español eso es muy importante porque se le da la importancia a la comunidad latina ya que piensan en ella al tener personas bilingües More

Everything was great ran into small issues, but was taken care of quickly and without any issue care of quickly and without any issue More

I must be honest, I was very reluctant to take my truck to Sierra Chevrolet, my previous experience was less than favorable, with both the Service and Sales Department. I took my Suburban there for servic to Sierra Chevrolet, my previous experience was less than favorable, with both the Service and Sales Department. I took my Suburban there for service and I wasn't happy with the way I was treated. I went there to buy/order my 2018 2500 LTZ that I have now, I waited for over 20 minutes and was never approached by sales staff, so I went back to Allen Gwynn Chevrolet where I had purchased 5 vehicles. My daughter took her vehicle to Sierra and said they were really good to her, so I decided to take a chance, since Sierra is less than 15 minutes from my house. Much to my surprise, I was quickly greeted by the Service Staff as I walked up to the Service Department, and once inside, I spoke with Tanya. She was extremely pleasant, polite, and knowledgeable. I was there for an oil change, tire rotation and inspection, and told her I would be waiting. In a little over an hour and a half, I was out the door and my truck was washed. AWESOME service, THANK YOU!!! I will be back to have my truck serviced, and if the Sales staff is like the Service staff, quite possibly I might be back to upgrade to a 3500 LTZ. More

Great communication while my truck was getting served on. Easy way to pay over the phone. Easy way to pay over the phone. More

The employees are always nice. I am always kept up to date about the status of my car. I appreciate the immediate text messages. I am always kept up to date about the status of my car. I appreciate the immediate text messages. More

Every time we take our vehicle for service we receive great customer service! Overall very satisfied! great customer service! Overall very satisfied! More

Good service. No pressure to do unnecessary work. I will trust them to do future repairs. No pressure to do unnecessary work. I will trust them to do future repairs. More

Awesome customer service! !! I always leave sierra with a smile knowing that the service was great!!! !! I always leave sierra with a smile knowing that the service was great!!! More

Fast and courteous service. Car is done when promised. Text me when service is complete and followed up with another text to ensure I was happy with service. Car is done when promised. Text me when service is complete and followed up with another text to ensure I was happy with service. More