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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
617 Reviews
Call Service Center (626) 879-2966

617 Reviews of Sierra Chevrolet of Monrovia - Service Center

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April 07, 2024

Great job for get ready my vehicle, thanks to Jeramy Cecena for take care on the time to repair was done on faster period of time More

by MARTINEZALFONSODF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramy Cecena
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Apr 11, 2024 -

Sierra Chevrolet of Monrovia responded

Alfonso, we are truly grateful for this awesome review! We are thrilled that Jeramy was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Sierra Chevrolet Team

April 06, 2024

Service was fast and explain question that I had. For sure will come back Thank you! More

by lettycambero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Apr 09, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Sierra Chevrolet Team

April 06, 2024

I called made an appointment for oil change Was in and within an hour, good service More

by BELAIRMAN_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for your perfect review! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

April 06, 2024

I didn’t really see the point of it, and I thought it would be nice if my car was vacuumed after. But the customer service was good. More

by GILDA.DAVIDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Sierra Chevrolet Team

April 05, 2024

Jeremy is a good client service rep. and helped us through a major repair. We are disappointed in GM due to our 2016 Suburban transmission going completely bad after 100,000 miles. Not More

by JATAYLOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy - service dept.
Report | Print
Apr 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Sierra Chevrolet Team

April 03, 2024

Quick and efficient service department - excellent service! I’ve been taking my car there for many years. More

by SY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Apr 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Sierra Chevrolet Team

April 01, 2024

Very friendly and easy to work with staff. Very good communication Highly recommend this dealership. More

by eminator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Sierra Chevrolet Team

March 31, 2024

Great, all the Staff are amazing Jeremy and Tanya. No complaints, this is my new Go to Dealership for all my Chevy needs. More

by medjim626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
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Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to share your feedback with us, Jim! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sierra Chevrolet Team

March 31, 2024

Went for a regular first service and I was in and out within 70 minutes. More

by jaren112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of name
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Apr 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the kind words, Jaren. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Sierra Chevrolet Team

March 31, 2024

My advisor did a great job. The only negative is the phone system. When my advisor was off I feel the service manager should have kept me in the loop of the status. It was nearl More

by tomgonzales91369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Apr 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for leaving this review, Tom. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Sierra Chevrolet Team

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