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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
617 Reviews
Call Service Center (626) 879-2966

617 Reviews of Sierra Chevrolet of Monrovia - Service Center

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May 10, 2024

Service was great and Jacob was very helpful and knowledgeable. Showed great concern for my car, gave me good advice and even washed my car. He also gave me a discount which I truly appreciate. Very More

by OLLIETYSON28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Ollie, for sharing your positive experience with Sierra Chevrolet! We are thrilled to hear that Jacob provided you with exceptional service, helpful advice, and a discount. We take pride in our team's knowledge and care for our customers' vehicles. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

May 10, 2024

Dealership service has responsive people; unfortunately, a dealership is not a software problem service center for electric vehicles. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
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May 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback, John. We appreciate your kind words about our responsive team at Sierra Chevrolet. We always strive to provide top-notch service in all areas. If you have any further concerns or need assistance, please feel free to reach out to us directly. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

May 10, 2024

Dealer was very good. I appreciated them getting price lower on a software problem. Although Chevrolet should not have charged me at all. My car was only 3 months past the More

by ALCABRALOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your positive experience with Sierra Chevrolet. We're glad to hear that we could assist with lowering the price on the software problem. We understand your concern regarding the warranty and mileage. Should you wish to discuss this matter further, please feel free to reach out to us. We value your feedback and are committed to your satisfaction. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

May 05, 2024

Best service department around. They make me feel like I matter and they have earned my trust! There’s no other reason I would travel 43 miles for sales and service…Trust. More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

May 04, 2024

Service was Excellent customer service was GREAT Thank you Jeremy you are AWESOME Thank you for all your help More

by maribelsandoval5121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
May 07, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Sierra Chevrolet Team

May 03, 2024

The staff is nice and very professional I like to come for my oil changes More

by fany_green@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
May 04, 2024 -

Sierra Chevrolet of Monrovia responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Sierra Chevrolet Team

May 01, 2024

Marvin is always really helpful when getting my car scheduled for service and keeps me well informed during the process of the service as well. Really great service, thank you More

by Joseguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to write about your experience with us, Jose! At Sierra Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy to hear Marvin was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Have a great day! Sincerely, The Sierra Chevrolet Team

May 01, 2024

Tanya went out of her way to make sure my car was serviced, including dealing with my tire insurance…thanks so much!!! More

by KLMORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Sierra Chevrolet of Monrovia responded

We loved reading this review! Happy customers are our aim, and it appears Tanya really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, The Sierra Chevrolet Team

April 30, 2024

I had an appointment for an oil change. I got there 30 minutes before my appointment time and they took my car in right away. The service was quick and I was back on the road in an hour. More

by NICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
May 02, 2024 -

Sierra Chevrolet of Monrovia responded

Nicky, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Sierra Chevrolet Team

April 30, 2024

This was the easiest and simplest of ways getting my new vehicle. They handled everything and was extremely professional More

by SONNY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Sierra Chevrolet Team

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