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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
646 Reviews

646 Reviews of Sierra Chevrolet of Monrovia - Service Center

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June 24, 2024

Completely happy with service and attention. Very polite person. I definitely come back again. They were fast More

by mmarymaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet! We are pleased to hear that you were completely happy with our service and attention. We appreciate your kind words about our team member's politeness and efficiency. We look forward to welcoming you back for your future automotive needs. See you soon! Sincerely, The Sierra Chevrolet Team

June 22, 2024

Shawn was efficient and helpful. My vehicle was ready faster than I anticipated so that was great! More

by kristinedrietze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jun 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your 5-star review! We're thrilled to hear that Shawn provided efficient and helpful service, and that your vehicle was ready sooner than expected. We appreciate your feedback and hope to see you again at Sierra Chevrolet. Drive safely! Sincerely, The Sierra Chevrolet Team

June 21, 2024

Joe Jimenez is always helpful, friendly and takes great care of my service needs. I had a minor mishap with a porter that he recognized and resolved to my satisfaction. More

by CCGKMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for taking the time to leave such a positive review, Joe! We are delighted to hear that Joe provided you with excellent service and resolved any issues to your satisfaction. We look forward to assisting you with your service needs in the future. Thank you for sharing your experience! Sincerely, The Sierra Chevrolet Team

June 21, 2024

Terrible inaccessible parking lot, reminders needed to provided an update on vehicle. Longest wait time I’ve experienced just to retrieve my vehicle after service. Will not be returning here again. Also i More

by Berny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Jun 24, 2024 -

Sierra Chevrolet of Monrovia responded

We’d like to thank you for sharing details of your recent experience at our dealership, Berny. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience further and work towards a positive resolution. Sincerely, The Sierra Chevrolet Team

June 20, 2024

Great, friendly, and quick service! Happy that Tanya took care of the service for me. More

by joshnickmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet! We appreciate your kind words about our great, friendly, and quick service. We're thrilled to hear that Tanya provided excellent care during your visit. We look forward to welcoming you back for your next service appointment! Sincerely, The Sierra Chevrolet Team

June 20, 2024

After our first dealings with Sierra we weren't sure about taking the colorado to the service depth. But Tanya in service has really changed my thoughts, she greated me in the drive and took over from t More

by stevestancer68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with Sierra Chevrolet! We appreciate your kind words about Tanya from our service department. We are thrilled to hear that she provided you with excellent service and made a lasting impression. We look forward to welcoming you back in the future! Sincerely, The Sierra Chevrolet Team

June 20, 2024

i purchased my Camaro at Sierra Chevrolet and have given it to their Service Department for regular service and needed repairs - they are always professional and they do excellent work, plus the office staf More

by NROGARA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy is the person i deal with.
Jun 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your Camaro purchase and service needs! We appreciate your kind words about our professional service and excellent work. We are delighted that you've had a positive experience with our friendly office staff. We look forward to continuing to provide you with top-notch service in the future! Sincerely, The Sierra Chevrolet Team

June 19, 2024

Marvin was fantastic! Great communication and customer service, he deserves 5 stars on his own! But this is the second time that the mechanics said they "can't hear" the l More

by SIGNMEUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Sierra Chevrolet of Monrovia responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 18, 2024

I have always had a positive experience and enjoy bringing in all my cars for service. On Saturday alone I had three vehicles serviced. Marvin did an excellent job at scheduling all of them for me. T More

by feliciaperezm5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for servicing all your vehicles, we appreciate your loyalty and trust in us. We are delighted to hear about your positive experience and will pass along your kind words to Marvin. We look forward to assisting you with any future service needs. Drive safely! Sincerely, The Sierra Chevrolet Team

June 18, 2024

Very knowledgeable on what maintenance my truck needs and really honest on what is required, especially when I ask about products or costs. More

by MEMOSA674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Jun 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your truck maintenance needs. We appreciate your positive feedback on our honest and knowledgeable service. We're here for you anytime you need assistance with products or costs. We look forward to seeing you again in the future! Sincerely, The Sierra Chevrolet Team

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