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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
617 Reviews

617 Reviews of Sierra Chevrolet of Monrovia - Service Center

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June 07, 2024

Amazing service. Joe was great helping me out letting me know about the services and explained it all. Definitely will come back. More

by jessicahernandez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the fantastic review! We are thrilled to hear that Joe provided you with excellent service and a thorough explanation of our services. We appreciate your kind words and look forward to welcoming you back to Sierra Chevrolet. See you soon! Sincerely, The Sierra Chevrolet Team

June 06, 2024

Serviceman Jeremy, he is so awesome. He always go beyond and about to help me. I’m always satisfied every time. I go do something to my car. He is awesome. More

by 2SHORTY2222J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 07, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your 5-star review, Jeremy is fantastic! We're thrilled to hear that he always goes above and beyond to assist you and that you're consistently satisfied with the service you receive at Sierra Chevrolet. We look forward to welcoming you back for your next car service! Sincerely, The Sierra Chevrolet Team

June 06, 2024

This dealer is always professional. My service is always excellent, quick and professional. This is the reason why I return to get my vehicle serviced here. More

by Luisana4583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jun 07, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had an excellent and professional service experience at Sierra Chevrolet. We appreciate your loyalty and look forward to continuing to provide you with top-notch service in the future. See you next time! Sincerely, The Sierra Chevrolet Team

June 04, 2024

they were very friendly upon arrival very proffesional alot going on with dealership due to construction but somehow managed to make the visit pleasant More

by deluxe6266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with us! We truly appreciate your kind words. Despite the construction, we're glad that you found our team to be friendly and professional. We look forward to serving you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

June 04, 2024

Joe was really nice and they got the work done. I just wish communication was better. Answer the phone, call back when a message is left. It is so frustrating trying to call and not be able to cont More

by tmbarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave your feedback. We appreciate your acknowledgment of the great work done by our team at Sierra Chevrolet. Your feedback is crucial for us. Please feel free to contact us at your convenience so we can address this issue and work towards a better experience for you. Sincerely, The Sierra Chevrolet Team

June 03, 2024

I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the positive review! We are delighted to hear that Joe, Jake, and the team provided you with excellent service at Sierra Chevrolet. We appreciate your feedback and your ongoing support. Please feel free to visit us again or recommend us to others. We look forward to serving you in the future! Sincerely, The Sierra Chevrolet Team

June 03, 2024

Considering the dealership is under construction, Shawn helped me get in and out for my oil change. My wait was not impacted at all as I had waited the same amount of time for my last oil change. More

by 417j.rosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Suchanek
Jun 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with us! Shawn will be thrilled to hear your kind words. We look forward to welcoming you back for your next oil change at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

June 02, 2024

The experience was great. Still unsure what exactly went wrong with my brand new truck but great experience with Sierra nonetheless. More

by jrmassarotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for visiting Sierra Chevrolet’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. If you have any concerns about your vehicle, please don't hesitate to reach out to us. We appreciate your business and look forward to assisting you further. Sincerely, The Sierra Chevrolet Team

June 01, 2024

I called with questions the next day and did not get a call back. No explanation of service done. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback. We appreciate you bringing this to our attention. We strive to provide excellent service and communication. If you would like to discuss your experience further, please feel free to reach out to us directly. We value your input and hope to address any concerns you may have. Sincerely, The Sierra Chevrolet Team

June 01, 2024

💯 100%,💯 💯 💯……………. :::::::::::::::::::::: good very good very good ………….. 👍 ……..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 very good More

by ERIKAVALLEE1214.EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the amazing 5-star rating and the enthusiastic feedback, Erika! We are thrilled that you had such a positive experience with us at Sierra Chevrolet. We appreciate your support and hope to see you again soon. Sincerely, The Sierra Chevrolet Team

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