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Sierra Chevrolet of Monrovia - Service Center
Monrovia, CA
645 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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645 Reviews of Sierra Chevrolet of Monrovia - Service Center
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Verified Customer
January 30, 2025
Service rep Shawn was great, but had to wait 20 minutes for my car to be brought up front, and I figured it was because they were washing it. No such luck . IT WAS FILTHY. and charging me to use a credit c for my car to be brought up front, and I figured it was because they were washing it. No such luck . IT WAS FILTHY. and charging me to use a credit card? I will not be buying my next Chevy from you guys. More
by BASURA
Employees Worked With
Shawn
January 29, 2025
Tanya has been very helpful and keeps me informed on any updates on my vehicle. updates on my vehicle. More
by jcontreras6
Employees Worked With
January 29, 2025
Couldn't ask for a better experience. Joe and the team where outstanding!! They have always taken great care of my me and my vehicle. Joe and the team where outstanding!! They have always taken great care of my me and my vehicle. More
by BART7
Employees Worked With
January 26, 2025
Everything was great and Tanya was SO helpful! The only thing I was a little disappointed in was the car wash at the end. I chalked it up to miscommunication or the chaos of the power being out th The only thing I was a little disappointed in was the car wash at the end. I chalked it up to miscommunication or the chaos of the power being out that afternoon, but when I got the car back it didn’t look like it had been washed. Maybe “sprayed off”? Still five stars overall!! Thank you 😊 More
by WENDYGEORGE
Employees Worked With
January 26, 2025
A thorough routine service was conducted. I was transported to a nearby restaurant via Lyft at my request. Total time 2.5 hours. All went well. I was transported to a nearby restaurant via Lyft at my request. Total time 2.5 hours. All went well. More
by Grrrrl5
Employees Worked With
January 24, 2025
Advertised false price, tired to add $4k once we arrived. Spent 8-10 hours before settling on advertised price. We were promised 2 keys then lied to and ignored fo1.5 months. Finally promised 2nd key only Spent 8-10 hours before settling on advertised price. We were promised 2 keys then lied to and ignored fo1.5 months. Finally promised 2nd key only to have my wife drive 1.5 hours to pick up key and have 1st free oil change done. 5 hours of being told Sierra can't find paperwork before key FINALLY handed over. My father raced Covettes with factory sponsorship in the 50's & 60's and I have been a GM guy my whole life. Terrible customer experience. More
by elarsencpa
January 24, 2025
Very simple. Just took an hour or so, got a text when the car was ready Just took an hour or so, got a text when the car was ready More
by stutenroth
Employees Worked With
January 23, 2025
Tanya has been great to help fix my issues. She was prompt to respond and was great at providing me a rental vehicle and getting my car washed after the service. Thank you Tanya! She was prompt to respond and was great at providing me a rental vehicle and getting my car washed after the service. Thank you Tanya! More
by chevrolet8
Employees Worked With
January 23, 2025
Service representative was courteous and informative . Fast service on vehicle. Comfortable waiting room and beverages. Fast service on vehicle. Comfortable waiting room and beverages. More
by l.soliz
Employees Worked With
