Sierra Chevrolet of Monrovia - Service Center

Joe was helpful, Professional and attentive. I was very satisfied with the service and it is why I continue to get my car serviced here. I was very satisfied with the service and it is why I continue to get my car serviced here. More

Car was service was completed on time as promised. My service rep kept me informed throughout the process My service rep kept me informed throughout the process More

Good experience as always. Take all my cars there. All the service advisers are really cool. Would definitely recommend. Take all my cars there. All the service advisers are really cool. Would definitely recommend. More

Service agents are always great and attentive with their customers!! Going above and beyond our needs! customers!! Going above and beyond our needs! More

On my appointment for my first oil change they didn’t wash my truck and was very unhappy about that. wash my truck and was very unhappy about that. More

I come from San Bernardino just to continue having my car serviced at Sierra Chevrolet. I have bought 4 vehicles from them and there service to all my vehicles is excellent. I keep going back no matter whe serviced at Sierra Chevrolet. I have bought 4 vehicles from them and there service to all my vehicles is excellent. I keep going back no matter where I live. There service Dept is always reliable! More

I will definitely come back again, my truck was ready to go on time promised. go on time promised. More

Great professional service, excellence communication, very helpful overall, it could not have been an easier process very helpful overall, it could not have been an easier process More

Sierra Chevrolet of Monrovia always provides the best communication of what is needed for my vehicle. communication of what is needed for my vehicle. More

Look - the service folks were all great. Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses / compensation are tied to these ratings so I'm putting 5 stars, but ultimately I wouldn't recommend this service center. The problem is the pricing and overall service quality. Sierra Chevrolet is easily 50% more expensive than even other local Chevrolet dealerships. I typically go to El Camino Real in MPK. They have clear pricing / bundled service specials. Oil change, multi-point inspection, fluid top-off, tire rotation. It cost $156 here, and I've never seen it more that $70 at the other location. I'd guess in today's world MAYBE that's $120 with inflation or whatever. The labor quote of like $250/hr at Sierra is what I think makes the difference. I've never seen a spark plug changeout quoted for $650 before; that's insane. All that said -- for convenience, I was happy to pay the premium -- had business in the area. But this location didn't even inflate my tires to factory-recommended PSI, which I would think is standard. It didn't give a color-coded printout of vehicle parts / assessed quality. I suspect tire rotation wasn't done because the PSI ratings on each tire matched exactly what they were on each wheel when I left it. I received paperwork saying CA law requires that they inflate the tires as well? And for general record: El Camino Real -- cheaper, they also wash the freaking car, which I'd never expected but was a nice touch, and they've never missed something small like inflating tires. More