Sierra Chevrolet of Monrovia - Service Center

Joe Jimenez is always helpful, friendly and takes great care of my service needs. I had a minor mishap with a porter that he recognized and resolved to my satisfaction. care of my service needs. I had a minor mishap with a porter that he recognized and resolved to my satisfaction. More

Great, friendly, and quick service! Happy that Tanya took care of the service for me. Happy that Tanya took care of the service for me. More

After our first dealings with Sierra we weren't sure about taking the colorado to the service depth. But Tanya in service has really changed my thoughts, she greated me in the drive and took over from t about taking the colorado to the service depth. But Tanya in service has really changed my thoughts, she greated me in the drive and took over from there, she followed the program she was taught and made the calls and texted when it was done. Very good job Tanya!!! More

i purchased my Camaro at Sierra Chevrolet and have given it to their Service Department for regular service and needed repairs - they are always professional and they do excellent work, plus the office staf it to their Service Department for regular service and needed repairs - they are always professional and they do excellent work, plus the office staff is very friendly - so it's a pleasure to bring my car to them. More

Marvin was fantastic! Great communication and customer service, he deserves 5 stars on his own! But this is the second time that the mechanics said they "can't hear" the l Great communication and customer service, he deserves 5 stars on his own! But this is the second time that the mechanics said they "can't hear" the loud noises I'm hearing. I drove away still hearing them loud and clear. They installed side rails poorly, the rails aren't even flush to the car, and they damaged my car when they did it. They were supposed to fix the rails, but they're still not attached to the car and it's a shotty job. BRAND NEW CAR that has crappy side rails, a squaky steering wheel and constant clicking when in idle. They told me the clicking is normal but I have friends who have the same car and there is zero clicking in their motor or squeaking in their steering wheel. I'm afraid I got a LEMON from this dealership. And they aren't fixing it. This was my second visit, and they had my car 5 hours just to do an oil change. Someone contacted me and I told them my situation but that was over a week ago and I still haven't heard from the dealership. Not to mention I had a free oil change that I was promised after our purchase because of the horribly rude finance person. However when I asked about it at this visit, I was told it wasn't in the system. I can't prove it because it was a phone call so now they lied to me about that as well and I don't get the free oil change they offered me. I will never recommend this dealership to anyone, and I am going to a different dealership for service from now on. Awful, just awful. And disappointing! More

Very knowledgeable on what maintenance my truck needs and really honest on what is required, especially when I ask about products or costs. really honest on what is required, especially when I ask about products or costs. More

I have always had a positive experience and enjoy bringing in all my cars for service. On Saturday alone I had three vehicles serviced. Marvin did an excellent job at scheduling all of them for me. T bringing in all my cars for service. On Saturday alone I had three vehicles serviced. Marvin did an excellent job at scheduling all of them for me. Thank You! Job Well Done! More

My experience with sierra Chevrolet was great. Good communication with the advisors and good service with follow up. Good communication with the advisors and good service with follow up. More

El trato fue excelente y si lo recomiendo son muy amables y serviciales te atienden como en tu casa y serviciales te atienden como en tu casa More

Shawn was helpful and made the experience less frustrating, construction happening so signs could be more clear, and a bit pricey but it is a dealership. frustrating, construction happening so signs could be more clear, and a bit pricey but it is a dealership. More