Sierra Chevrolet of Monrovia - Service Center

Always get great service whenever I go in for maintenance. All staff has great customer service maintenance. All staff has great customer service More

Where do I start? I purchased my vehicle in January and there were some damages to the grille and door molding which the dealer provided a Due Bill on to correct the I purchased my vehicle in January and there were some damages to the grille and door molding which the dealer provided a Due Bill on to correct the issue. It took 3 months and several phone calls for someone to call me back to address the issues. I also noticed a rattling noise coming from the grille. When the service department finally replaced the grille and door molding and supposedly fixed the rattling noise, I took possession of my vehicle and sure enough the rattling noise is still there, the incorrect color grille was installed, and the service department damaged my dashboard in the process of trying to fix the rattling noise. Now I have to take my vehicle back to the dealer for more work. This was supposed to be a brand new vehicle I purchased in January and I'm having all these issues. Needless to say, I will not be purchasing a vehicle from this dealer again until they make things right. More

They did everything I asked for and were very informative about everything they did. Thank you. about everything they did. Thank you. More

Jeremy did a great job getting me in and out. Also, he kept me updated on the progress of my truck. Also, he kept me updated on the progress of my truck. More

Joe was very helpful and was a pleasure to work with as my service advisor my service advisor More

I recently took my Bolt EV to Sierra Chevrolet of Monrovia for service, and I was thoroughly impressed with the experience. All three of the service advisors at the front desk were friendly, but espe Monrovia for service, and I was thoroughly impressed with the experience. All three of the service advisors at the front desk were friendly, but especially Marvin, who was the one helping me. From the moment I arrived, the staff was welcoming, and the service department was clean and organized, which immediately gave me confidence in their professionalism. Marvin listened to my concerns and explained the service process in detail. He provided a clear estimate of the costs and time required for the service and kept me informed about the status of my car throughout the process, which I greatly appreciated. When I picked up my Bolt EV, it was running perfectly. The service was done efficiently and with great attention to detail. The technician provided a detailed explanation of the work done on the receipt. Overall, my experience with Sierra Chevrolet of Monrovia's service department was outstanding.They are a great Choice for anyone needing car service. I highly recommend them and will definitely return for any future service needs. --- Does this meet your needs? More

They always forget to wash my car then I have to remind them and wait additional 30 minutes so that the car is washed and ready. them and wait additional 30 minutes so that the car is washed and ready. More

Completely happy with service and attention. Very polite person. I definitely come back again. They were fast Very polite person. I definitely come back again. They were fast More

Shawn was efficient and helpful. My vehicle was ready faster than I anticipated so that was great! My vehicle was ready faster than I anticipated so that was great! More

Terrible inaccessible parking lot, reminders needed to provided an update on vehicle. Longest wait time I’ve experienced just to retrieve my vehicle after service. Will not be returning here again. Also i provided an update on vehicle. Longest wait time I’ve experienced just to retrieve my vehicle after service. Will not be returning here again. Also if you are unable to provide a rental, why advertise this on your website? More