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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
613 Reviews

613 Reviews of Sierra Chevrolet of Monrovia - Service Center

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July 18, 2024

Very good attention ! !! The person who attended me gave me a very good service and it was nice to explain to me!!! More

by MARIA.RIVAS.TERE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the 5-star review, Maria! We're thrilled to hear that you had a great experience at Sierra Chevrolet. Our team takes pride in providing excellent service and we're glad it showed during your visit. We look forward to welcoming you back in the future. Sincerely, The Sierra Chevrolet Team

Jul 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the 5-star review, Maria! We're thrilled to hear that you had a great experience at Sierra Chevrolet. Our team takes pride in providing excellent service and we're glad it showed during your visit. We look forward to welcoming you back in the future. Sincerely, The Sierra Chevrolet Team

July 16, 2024

Marvin made the experience a happy one. He told me on the phone and once we were at the dealership it would take about an hour and he was true to his word. More

by CKEELING.2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for sharing your positive experience. It's great to hear that Marvin provided excellent service by keeping his promise of a quick and efficient visit. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

July 13, 2024

After paying 200 to diagnose my car I was told that they could not figure out the problem,(they also sold me on two additional service) but if I paid an additional 1000 they would take the engine apart to t More

by Villalobos711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sean
Jul 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. At Sierra Chevrolet, we aim to provide clear and effective service. We’d like to address these issues directly and find a way to resolve them. Please contact us at your earliest convenience so we can assist you further. Sincerely, The Sierra Chevrolet Team

July 11, 2024

Excellent service and support whether you’re buying a car or getting your car serviced! More

by iamdeliciasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Wiesman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for sharing your positive experience with us! We are thrilled to hear that you found our service and support excellent, whether you were purchasing a car or getting your current one serviced. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

July 11, 2024

Highly recommend Sierra Chevrolet of Monrovia, Jeremy was extremely kind and helpful. The staff is also kind and friendly. More

by AACLARK09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 14, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the wonderful review of Sierra Chevrolet! We are thrilled to hear about your positive experience with Jeremy and our friendly staff. We appreciate your recommendation and look forward to serving you again in the future. Safe travels! Sincerely, The Sierra Chevrolet Team

July 09, 2024

Great service. Thank you to the service advisor and he is very helpful and efficient! More

by ngyinshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the kind words! We're glad to hear that you had a great experience with us at Sierra Chevrolet. Our team is always here to assist you efficiently. We appreciate your feedback and look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

July 09, 2024

Great customer service. Very polite and was informative. Friendly and helpful. Let us know is the amenities on property if they were needed. More

by raquelguzman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Raquel, for the wonderful 5-star review! We're thrilled to hear about your positive experience at Sierra Chevrolet. We strive to provide excellent customer service and it's fantastic to know that you found our staff polite, informative, friendly, and helpful. We're glad that you were made aware of the amenities available on the property. We look forward to assisting you again in the future and hope you'll share your experience with others. See you next time! Sincerely, The Sierra Chevrolet Team

July 08, 2024

Tanya Ruiz is the best! She really knows her stuff. I appreciate her explanation of my questions. She is helpful from start to finish More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with us at Sierra Chevrolet! We're thrilled to hear that Tanya provided excellent service and answered all your questions. We pride ourselves on knowledgeable and helpful staff like Tanya. We look forward to welcoming you back for your next vehicle needs. See you soon! Sincerely, The Sierra Chevrolet Team

July 06, 2024

Took my vehicle in for service. 15,000 mile. Vehicle was completed in time promised. Had the cabin filter replaced but left the supporting cover off. It was let on the dashboard. Th More

by CHRISCOURT677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your 15,000-mile service, Chris. We appreciate your valuable feedback regarding the cabin filter cover and the interior smell. We take your comments seriously and would like to further discuss your experience to ensure your complete satisfaction. Please feel free to contact us at your convenience. We look forward to the opportunity to address your concerns. Sincerely, The Sierra Chevrolet Team

July 04, 2024

Any way you can choose -5 star Review? Worst experience ever at a dealership service department. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback with us, Art. We understand your experience was less than satisfactory. If you would like to discuss this further, please feel free to reach out to Sierra Chevrolet directly. We appreciate your feedback. Sincerely, The Sierra Chevrolet Team

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