Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
613 Reviews
Call Service Center (626) 879-2966

613 Reviews of Sierra Chevrolet of Monrovia - Service Center

Sort by
August 04, 2024

Took my car in for maintenance. Didn't take very long. Very good customer service. More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're glad to hear that your maintenance visit at Sierra Chevrolet was quick and that you received great customer service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

August 03, 2024

Great service as always did a good job and was done within a reasonable time More

by david.bainter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, David! We're thrilled to hear that you received great service and that your visit was completed in a timely manner. At Sierra Chevrolet, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

August 03, 2024

Not a place to repair your car or trucks because over loaded of defective cars. To check your car needs 3 days to diagnose. More

by denver3636
Recommend Dealer
No
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your concerns about the wait time for diagnostics at Sierra Chevrolet. We aim to provide thorough and accurate assessments, which sometimes can take longer than expected due to high demand. We appreciate your feedback and encourage you to reach out to us directly so we can address any specific issues you may have encountered. Your insights are valuable as we strive to improve our services. Sincerely, The Sierra Chevrolet Team

August 02, 2024

Very great service consultant. Clear responses and directions. Easy to communicate and provide options let the customer to choose. More

by WILLIAMSWQIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our service consultant at Sierra Chevrolet. Clear communication and providing options are important to us, and it's great to know you felt supported in your choices. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Sierra Chevrolet Team

August 01, 2024

Shawn did an excellent job of taking care of my concerns about my Silverado 1500. The problem was assessed quickly and the work was done within 24 hours. Shawn kept in touch well during the repairs. More

by JANDMSAVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Aug 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Shawn, for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Sierra Chevrolet regarding your Silverado 1500. It's great to know that Shawn was able to address your concerns promptly and keep you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 01, 2024

Quick service I did not have to wait long to have my car serviced. Thanks More

by lizramirez116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your positive review! We’re glad to hear that you experienced quick service at Sierra Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

July 31, 2024

Amazing experience and I make sure to make the drive to this dealership. They take care of me and my truck's needs! Marvin makes sure to follow up and he is personable. Even with the construction, it i More

by sandbug777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your amazing review! We truly appreciate you making the drive to Sierra Chevrolet for your truck’s needs. It's great to hear that Marvin provided such personable service and followed up with you. We look forward to seeing you again, and we’re glad you find the journey worthwhile, even with the construction! Feel free to share your experience with others. Safe travels! Sincerely, The Sierra Chevrolet Team

July 31, 2024

I had an excellent experience with my service advisor Marvin. Always keeps me on the loop and he always makes sure all my concerns are taken care of. Thank you More

by Joseguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear about your excellent experience with Marvin at Sierra Chevrolet. Our team strives to keep our customers informed and address all their concerns. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

July 31, 2024

I was very pleased, during pre-delivery inspection a technician noticed a sound that he felt was a faulty oil pump from the factory so they ordered a new oil pump and installed prior to me taking the tr More

by victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ranville, Shawn Suchanek
Report | Print
Aug 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We’re thrilled to hear that our technician was able to catch the issue with the oil pump during the pre-delivery inspection. At Sierra Chevrolet, we always strive to provide top-notch service and ensure our customers leave with a vehicle in the best condition. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new truck! Sincerely, The Sierra Chevrolet Team

July 30, 2024

Tanya was very helpful but I've submitted a negative comment about the diagnostic provided by the repair shop. More

by jlfarley0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback with us. We appreciate your mention of Tanya's helpfulness. We understand your concerns about the diagnostic provided by our repair shop. If you'd like to discuss this further, please feel free to contact us. We value your input and aim to provide top-notch service. Sincerely, The Sierra Chevrolet Team

1
...
13
14
15
...
62