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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
613 Reviews
Call Service Center (626) 879-2966

613 Reviews of Sierra Chevrolet of Monrovia - Service Center

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September 06, 2024

I only take my vehicle for service to Sierra Chevy. Always great service and ontime More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy SeviceDept
Report | Print
Sep 10, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback, Danny! We're thrilled to hear that you consistently receive great service at Sierra Chevrolet. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 03, 2024

Excellent service and was update on repairs and service. I would recommend Tanya to my friends. More

by jcontreras6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service at Sierra Chevrolet and that Tanya made a positive impression during your visit. Recommendations mean a lot to us, so we appreciate you sharing your experience with friends. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

September 01, 2024

As a dealer they provide good service definitely I will return for a future service More

by CHICHILOPEZ2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Cardiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a good experience with us at Sierra Chevrolet. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 01, 2024

Great experience, Tanya was on it from the get go, she took care of everything asap, thanks! More

by chadwick_wd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Sierra Chevrolet. Tanya is indeed a valuable member of our team, and we're glad she was able to assist you promptly. We appreciate your business and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 01, 2024

Tanya was very approachable and pleasant to speak with. She kept me in the loop all the way and I could tell she cared. She was amazing and the service department was fast and efficient. More

by lucasjamesmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We’re so glad to hear that you had a great experience with our service department and that you felt well taken care of. Your satisfaction means a lot to us at Sierra Chevrolet. We look forward to seeing you again in the future! Sincerely, The Sierra Chevrolet Team

August 31, 2024

Shawn was good, car wash took a long time. Was weird to not have any coffee/water/tv/bathrooms but nice that it was all available next door at Subaru. I’ll probably return but maybe skip the c More

by Andychowucsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Sep 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear you had a positive experience with us at Sierra Chevrolet. We appreciate your input regarding the car wash and the amenities. Your comfort is important to us, and we’ll strive to enhance our service in that area. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

August 29, 2024

Great service from the staff at Sierra Chevrolet! Thank you Joe for your pleasant and professional demeanor. Much appreciated! More

by lupetova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our staff at Sierra Chevrolet. Joe will be glad to know his efforts made a positive impact. We look forward to serving you again soon! Sincerely, The Sierra Chevrolet Team

August 29, 2024

Helpful friendly Good customer servic service Quick, easy to communicate Highly recommended to all my Friends and family More

by raultruckjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience with us at Sierra Chevrolet and found our customer service to be helpful and friendly. Your recommendation means a lot to us. We look forward to serving you and your friends and family in the future! Sincerely, The Sierra Chevrolet Team

August 29, 2024

I was happy for the most part with the service that was done on my truck. The one thing that was tough was the wait time. My truck took almost 6 hours to get finished and this was with an appointment. More

by mattchu9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you were happy with the service provided for your truck at Sierra Chevrolet. We understand that wait times can be frustrating, even with an appointment, and we appreciate you sharing your experience. Your input helps us strive for improvement. If you have any further concerns, please feel free to reach out to us. We hope to assist you again soon! Sincerely, The Sierra Chevrolet Team

August 28, 2024

Tanya was very helpful in pulling up my contract to verify that I indeed had a free maintenance and how many I have left. The service was completed with in the time frame she quoted me and I received More

by MRROBERTJBROWNII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Sierra Chevrolet and that Tanya was able to assist you with your maintenance contract. It’s great to know that we met the promised timeframe and kept you updated throughout the process. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

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