Sierra Chevrolet of Monrovia - Service Center
Monrovia, CA
665 Reviews of Sierra Chevrolet of Monrovia - Service Center
Joe and everyone there are very helpful and positive. Always a great experience great attitudes Always a great experience great attitudes More
Worst dealer experience ever! I would not take a tricycle to this dealer. My car was there 12 days with no diagnosis. My advisor would ignore me. I left a voice for his supervisor I would not take a tricycle to this dealer. My car was there 12 days with no diagnosis. My advisor would ignore me. I left a voice for his supervisor regarding the matter and he never called me back. I don’t even know how they are still in business. More
I have come to this service center for 3 years. They are usually adequate. I came in for oil check and tire-rotation. Rotated tires are not inflated evenly. They are usually adequate. I came in for oil check and tire-rotation. Rotated tires are not inflated evenly. More
Very up front about my service and what my truck needed, very kind and respectful and professional very kind and respectful and professional More
Excellent customer service! This time I was really impressed by the service they provided! They were so quick! This time I was really impressed by the service they provided! They were so quick! More
Tanya was very professional and helpful. She checked me in promptly, went over the services and kept me updated on the progress. She checked me in promptly, went over the services and kept me updated on the progress. More
Tanya was great and helpful. She checked me in promptly ,went over the services and got me out in a reasonable amount of time while I waited. Tanya was able to take care of my co She checked me in promptly ,went over the services and got me out in a reasonable amount of time while I waited. Tanya was able to take care of my concerns during the wrap up. On a different note, there was only a few house keeping issues from the service bay. My oil and engine air filter indicators were not reset nor the sticker for the next service interval was not replaced. It was then taken care of. So far all good to be able to make the drive out to Sierra Chevy. More
The service was timely and thorough. Communication was clear and I was kept in the loop on the progress Communication was clear and I was kept in the loop on the progress More
It took seven hours to program a key fob. I brought the car in at 9am and did not receive a pick up call until 3:50 pm. I brought the car in at 9am and did not receive a pick up call until 3:50 pm. More