Sierra Chevrolet of Monrovia - Service Center

Great customer service, provided detail info on the maint. Performed. Thank you vey much! C maint. Performed. Thank you vey much! C More

anya was GREAT! She kept us up to date on what was going on with our Bolt, and using text messages for this process is definitely a plus. Sierra's phone system, howe She kept us up to date on what was going on with our Bolt, and using text messages for this process is definitely a plus. Sierra's phone system, however, is absolutely abysmal. It was impossible to get through to a real human being, so when Tanya was on vacation, we had to drive to Sierra once to get updates on our new battery's ETA. The battery replacement went smoothly once it was received, and the loan car for the month was more than adequate. But I can't help but wish that the staff would have at least hosed off our car before it was returned; in its 4-year life, it had never gotten so dirty. Something to think about if Sierra has to keep a car for a month.... PaulshusD More

I was able to make an appointment on the Chevy app, and it was very easy to drop off my car for service. Joe was great to work with. They arranged a complimentary Uber to get me home so I didn’t have to sp it was very easy to drop off my car for service. Joe was great to work with. They arranged a complimentary Uber to get me home so I didn’t have to spend the day in the waiting room. The only hiccup was that when Joe called back in the afternoon when the car was ready, he told me they would be arranging an Uber to bring me back to get my car. That didn’t happen, and when I reached out to Joe via text to ask about it, I didn’t hear anything back. I was able to pick up the car that evening when my friend got back from work, so it was only a few hour delay, and only a minor inconvenience. Other than that, everything was fantastic. More

I would recommend them to anyone wanting to buy a Chevrolet. The service was very good. Chevrolet. The service was very good. More

Todo estuvo exelente A tiempo Tania muy amable el servicio fue muy bien amable Gracias servicio fue muy bien amable Gracias More

Marvin is knowledgeable and is very helpful. Great service rep and the speed of the oil was quick. Great service rep and the speed of the oil was quick. More

Tanya is an excellent service consultant always very helpful and updates me on any services or recalls needed for my vehcile helpful and updates me on any services or recalls needed for my vehcile More

I Always get super good service at this dealership I highly recommend this dealership for service highly recommend this dealership for service More

I took my vehicle to a different Chevrolet dealership and they kept it for two days without doing anything to it. I then took it to Sierra Chevrolet and they diagnosed AND fixed it within a day and a half!! they kept it for two days without doing anything to it. I then took it to Sierra Chevrolet and they diagnosed AND fixed it within a day and a half!! I’ll never take my car to another dealership for repairs. More

I have had good experiences lately, and only once had a bad experience. The one bad experience with (I think) Jeremy, I was unable to get my Bolt to charge regularly—had to use Internet hacks to reset the bad experience. The one bad experience with (I think) Jeremy, I was unable to get my Bolt to charge regularly—had to use Internet hacks to reset the function over and over. It seems to be a common Bolt issue. But Sierra Chevy couldn’t reproduce the problem, and were rather rude about keeping it for a week and never fixing anything. Nobody ever suggested to me that the problem was with my charger. I swore to never go back. But we did figure it out, did get a new charger, and I did go back. Abraham has been very responsive and helpful and friendly ever since. I do like this dealer. More