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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,092 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,092 reviews

January 15, 2023

I'd like to thank Mark Sandoval for his assistance in the purchase of my 2023 Bolt EV. He was conscientious, professional and addressed all of my concerns. More

by Michael A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Sandoval
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Jan 18, 2023 -

Sierra Chevrolet of Monrovia responded

Michael, thanks for taking the time to recognize Mark's efforts with the honor of your 5-star review! We're delighted he made your purchase experience a smooth and pleasant one. Congratulations on your new Electric Vehicle! We hope you love it and we wish you nothing but joy and satisfaction on your travels to come, until we see you again!

January 13, 2023

Joe, in service always does a great job of answering your questions with honest answers. He's friendly person, I would recommend him to anyone looking for a good service advisor. More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind feedback on Joe! Your satisfaction means everything to us and we want to make sure you're always provided with answers to your automotive questions so we can help you keep your vehicle in top condition. Please give us a call whenever Joe and the Sierra Chevrolet team may assist you again!

January 10, 2023

They give price for a car on their website then when you go to buy they want to add $5000 stay away More

by jbirkes01
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alfonso Hernandez
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January 10, 2023

Great customer service! One of the easiest processes I have ever gone through. Great experience More

by mayo21foelife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share positive feedback with us! Your complete satisfaction is why we do what we do, so we're happy the Sierra Chevrolet team made this a successful dealership visit for you. Please give us a call any time we may be of service to you again. It would be our pleasure!

January 10, 2023

John Twiford is excellent. He kept me updated throughout the entire service before even having to ask. I got my vehicle back same day and got a wash without asking! I will be r More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Jan 11, 2023 -

Sierra Chevrolet of Monrovia responded

That sounds like the ideal service visit, Rose! Thanks so much for letting us know how pleased you were with every aspect of the attentive service John provided. We hope to work with you again some day, so please don't hesitate to reach out to us when we may be of assistance to you. Thank you for choosing Sierra Chevrolet!

January 09, 2023

Sierra has been great to me. General Manager Mike Hoffman and his team take good care of their customers. Christian had my new car prepared for me and oriented me to all the go More

by stenzels
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
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Jan 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your awesome feedback and congratulations on the purchase of your new car! We're absolutely delighted to know that Christian really made this a valuable and pleasant experience for you. Your loyalty is an honor we don't take for granted and we hope to be of service to you for many more years. Thank you for choosing Sierra Chevrolet!

January 08, 2023

I am rating the dealership good because nothing was above and beyond. The dealership is clean. The people are friendly enough. They attempt to upswell their customers. They did not charge my electric vehicle More

by BoltDriver76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harmony
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Jan 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, BoltDriver! We truly appreciate your business and we're happy the service team treated you to a pleasant visit. We graciously look forward to making your next appointment even better. Thank you for choosing Sierra Chevrolet for your automotive needs!

January 06, 2023

Fast service. Customer waiting area very clean Tanya Ruiz, my contact person was wonderful and on top of all my needs. Very professional. More

by leveretteanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for stopping by to let us know how satisfied you were with your service visit! We're glad Tanya made sure you were well taken care of. Please don't hesitate to give us a call if we may ever assist you in any way. It would be our pleasure to work with you again!

January 05, 2023

Was very fast and no nonsense. We were very happy with the service Isaiah Moran gave us. More

by Venger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Moran
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Jan 06, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you, Venger! We're so happy Isaiah provided you with the support and expertise you needed to make this dealership visit a great success. If you should have any questions we may help you with, we hope you won't hesitate to reach out to us. We appreciate your business and hope to work with you again some day!

January 04, 2023

They were knowledgeable. Bridget Was extremely helpful and went out of her way to answer all of my questions, and directed me in the appropriate direction. A true asset. More

by Nina2023
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget
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Jan 04, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Nina! Thank you for sharing your positive feedback with us! We're delighted to know of your satisfaction with Bridget's efforts to provide a valuable and informative service visit for you and your Chevy. Please don't hesitate to call us up if Bridget and the team may ever assist you again. It is always our pleasure!

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