Sierra Chevrolet of Monrovia

2016 Honda Pilot Victoria was courteous and helpful throughout the entire experience. Victor in finance was also very friendly and knowledgeable while walking us thro Victoria was courteous and helpful throughout the entire experience. Victor in finance was also very friendly and knowledgeable while walking us through the paperwork. They both made my car buying experience very pleasant. More

Less than impressed My service appointment was on 5/19 at 3pm. Services scheduled to be performed was a 125-point vehicle inspection and oil change on my 2013 Corvette GS My service appointment was on 5/19 at 3pm. Services scheduled to be performed was a 125-point vehicle inspection and oil change on my 2013 Corvette GS. When I got off the freeway and turned the corner to arrive at the dealership, my exhaust started making this horrendous rattling sound. I had just that morning had a Borla Atak catback exhaust system installed, so I requested they take a look at that to see what would be causing the noise. The service manager, Deniz Dalgic, looked at me as if I were crazy. The service department closes at 5pm and the service tech leaves at 4pm. He could not possibly diagnose the rattling sound... I guess the 125-point inspection does not count known issues causing a rattling sound. He was sorry, but I will have to take that back to the exhaust people who did the install. The reason that I was getting these services done was that I had just purchased the vehicle at had it shipped from a dealership in GA. I was in need of this inspection/oil change to purchase a GMEPP contract. So, when the service was finished at 4:15pm I asked for a printout of the inspection report to send in for the GMEPP. Deniz said the service tech had already left and he was not able to access the computer records. So, I asked if he could email me a copy of the report on Monday. He said that if he could not figure out how to email it, that he would send it snail mail. Here it is, June 2 and I have still yet to receive anything. Well, on Monday I took the 'Vette to the exhaust shop to have them take a look at it. Once they had it on the lift they could see one of the bolts on the mounting bracket had worked its way loose from heat expansion. The exhaust had shifted back about 1/2" and was rubbing against the rear mount point. They moved the exhaust back into place, tightened the clamp and put a small tack weld on the joints to make sure they do not come loose again. Problem solved, in less than 20-min! I guess this means that I will be looking for another dealership to perform services in the future. More

Great Experience I worked with Victoria Rojas and Mike Hoffman. They were both incredibly knowledgeable, efficient, and they got me a fantastic deal! I highly recommen I worked with Victoria Rojas and Mike Hoffman. They were both incredibly knowledgeable, efficient, and they got me a fantastic deal! I highly recommend this dealership! More

Everything was good There's nowhere else for me to explain why I chose that the negotiation could have been better. It was fine, I was as just aiming for a cheaper price. There's nowhere else for me to explain why I chose that the negotiation could have been better. It was fine, I was as just aiming for a cheaper price. I didn't have a bad experience, just wanted to save more $$ like everyone else. Everyone I interacted with at Sierra Chevy was super friendly and I appreciated the no pressure interactions. More

Leasing my new Traverse I actually enjoys my sale experience....surprisingly. My husband and I were looking to buy a 2015 Tahoe that I had found on the website. Upon test d I actually enjoys my sale experience....surprisingly. My husband and I were looking to buy a 2015 Tahoe that I had found on the website. Upon test driving it, I decided I wanted a more luxury feeling ride since I was trading in my Suburban that I had for the previous 13 years. Victoria listened to my concerns and what I wanted in my next vehicle and next thing you know, we were leading a 2018 Chevy Traverse. She made sure all my wants were met in the vehicle and Corey, the sales manager, found the vehicle I wanted and made sure the deal met my husband's wants:). Steve in Finance was also great to work with and made sure full disclosure was achieved during the paperwork signing. I'm a happy new Traverse driver! More

Efficient and pleasant Victoria was patient and understanding to what we were looking for and worked well with us. She very attentive to whatever we needed. Once we got to f Victoria was patient and understanding to what we were looking for and worked well with us. She very attentive to whatever we needed. Once we got to finance the process flew! More

Awesome experience Victoria was very helpful through out the whole process..Made my experience very smooth.. she answered all my questions . Was very professional . I wo Victoria was very helpful through out the whole process..Made my experience very smooth.. she answered all my questions . Was very professional . I would definitely recommend Sierra Chevrolet to all my friends . More

Great Teamwork! Sam and Roger worked very well together to make this deal happen. Both were very kind and courteous! Thank you both for your dual efforts! Sam and Roger worked very well together to make this deal happen. Both were very kind and courteous! Thank you both for your dual efforts! More

Best service ever!! Excellent customer service! I spoke to Victoria who scheduled me an appointment to test drive a used 2013 Cruze, she had the car ready for when I got Excellent customer service! I spoke to Victoria who scheduled me an appointment to test drive a used 2013 Cruze, she had the car ready for when I got there. She was very informative on the vehicle equipment and provided me with great service! Rudy the Sales Manger gave us thes best deal possible, we walked away very happy!! Steve in finance made our check out process smooth and easy!! We are defiantly going back for our next buy!! More

Exceptional service was provided and I couldnt be happier. Victoria Rojas was very kind and knowledgeable when explaining the features to my new truck. She made me feel welcome and assured me if I had any ques Victoria Rojas was very kind and knowledgeable when explaining the features to my new truck. She made me feel welcome and assured me if I had any questions that she would not hesitate to be of assistance. I would like to thank her and everyone at Sierra Chevrolet. More