Sierra Chevrolet of Monrovia

Nope took my car for oil change 2800 dollars and four days later engine light on another 600 dollars! Four days later engine light on again! 2016 Chevy cruise! W/62000 miles! xxx Sierra now saying Cataly days later engine light on another 600 dollars! Four days later engine light on again! 2016 Chevy cruise! W/62000 miles! xxx Sierra now saying Catalytic converter? I hopefully will never have to take my Car there again! Except to drop small claim court papers! More

Great customer service from both. Salesman and finance person, plus a lot of inventory to choose from, I bought a truck and i am very pleased with my purchase person, plus a lot of inventory to choose from, I bought a truck and i am very pleased with my purchase More

No issues with the dealer itself. However service department can use some work. They do not communicate with you on the process of the vehicle and I had to call to check the status and what was wrong department can use some work. They do not communicate with you on the process of the vehicle and I had to call to check the status and what was wrong with my vehicle. So Edwin was very rude and pushy. Bridget was also unprofessional and gave attitude to myself. However, Abe was awesome and extremely helpful after a bad situation and I will return only if he is able to help me. More

Great service! Loved this dealership, will definitely recommend to friends and family! Loved the finance manager and the car salesman that helped with the process. Great employees, Doug and Steve! recommend to friends and family! Loved the finance manager and the car salesman that helped with the process. Great employees, Doug and Steve! More

I had to take my vehicle in for major repairs, the service advisor was Abe Tovar. The worst SERVICE I have ever encountered. I had to take my vehicle back to get it repaired more than one time, the le service advisor was Abe Tovar. The worst SERVICE I have ever encountered. I had to take my vehicle back to get it repaired more than one time, the level of incompetency is overwhelming and ALMOST unbelievable for a dealership. However talking with the General Manager Mike Hoffman, I can see that he is a leading example of why the service is so poor there, he is unpleasant and unprofessional. Stay away from this Dealership, you will thank me later, and if you get service or repairs done, ask for the parts back and double check with a mechanic to make sure that the work was actually done, they are so dishonest and unprofessional. More

Steve in Finance was very informative and made things very clear for us about stuff i never thought about before. Gus was a hard worker. very clear for us about stuff i never thought about before. Gus was a hard worker. More

The dealer was friendly and well informed on the cars on the lot. Rob Rodriguez was a excellent sales person made my purchase go really smooth. Im glad i went to this dealer. the lot. Rob Rodriguez was a excellent sales person made my purchase go really smooth. Im glad i went to this dealer. More

GREAT Purchase Experience & Military Veteran Friendly! I bought a new vehicle @ Sierra Chevrolet & the experience was GREAT! Andrew Lisk (Sales Representative) was prompt/punctual & meeting me @ the sched I bought a new vehicle @ Sierra Chevrolet & the experience was GREAT! Andrew Lisk (Sales Representative) was prompt/punctual & meeting me @ the scheduled appointment time w/ the vehicle i wanted. After a test drive, once the terms of purchase were agreed to, Andrew gave me a ride to my bank to pick up the check. Andrew went thru every detail of my new vehicle w/ me & was very professional & courteous. Andrew also went the extra mile & provided me a lot of additional points for my new "myChevrolet," account (THANK YOU)! The Sales Manager was very professional & straight to the point during the final price negotiations. Steve Del Campo (Finance Manager) was very professional, courteous, humorous & was transparent in explaining everything! Overall, the entire purchase experience was GREAT! Thank You Sierra Chevrolet Sales Team! Your Customer Service ROCKS! More