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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
985 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 985 reviews

January 17, 2023

Andrew Lisk was very helpful and professional. I would purchase another vehicle from Sierra Chevrolet and Andrew again. More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
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Jan 18, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, None! We're absolutely delighted to know of your complete satisfaction with the outstanding dealership experience Andrew provided for you. Congrats on your new Chevy! We hope to work with you again some day, but until then, we wish you safe and pleasant travels all year long!

January 16, 2023

Joe was the so helpful and will return thanks to him. Best automotive service ever. Thanks again More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Roger! Thank you for letting us know how happy you were with Joe's support and expertise throughout your service visit. It is definitely an honor to rate so high with you. Give us a call whenever Joe and the Sierra Chevrolet team may assist you again. It would be our pleasure!

January 16, 2023

A big thank you to Edwin Garfias for his assistance in the purchase of my 2023 Bolt EUV. He was conscientious, professional and addressed all of my concerns. He made the expereince a joy. More

by dnoble
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edwin Garfias
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Jan 25, 2023 -

Sierra Chevrolet of Monrovia responded

Hello dnoble, Thank you for your feedback! It is great to see you had such a positive experience, we are happy to pass along your comments to Edwin. We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Mayra Ivett Neria Social Media Coordinator Sierra Chevrolet of Monrovia

Jan 25, 2023 -

Sierra Chevrolet of Monrovia responded

That's wonderful news! Thank you for stopping by to share thoughtful feedback on your experience with Edwin. Edwin is a true advocate for his clients and we're pleased you enjoyed working with him. Since this sounds like a 5-star experience, we're hoping your 1-star rating is just a typo but if there is a reason for the low rating, we'd love to hear from you about it. In the mean time, congrats on your new Chevy Bolt EUV! We wish you nothing but joy and satisfaction in your travels to come! Mike Hoffman General Manager Sierra Chevrolet MHoffman@sierracars.com

January 15, 2023

I'd like to thank Mark Sandoval for his assistance in the purchase of my 2023 Bolt EV. He was conscientious, professional and addressed all of my concerns. More

by Michael A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Sandoval
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Jan 18, 2023 -

Sierra Chevrolet of Monrovia responded

Michael, thanks for taking the time to recognize Mark's efforts with the honor of your 5-star review! We're delighted he made your purchase experience a smooth and pleasant one. Congratulations on your new Electric Vehicle! We hope you love it and we wish you nothing but joy and satisfaction on your travels to come, until we see you again!

January 13, 2023

Joe, in service always does a great job of answering your questions with honest answers. He's friendly person, I would recommend him to anyone looking for a good service advisor. More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind feedback on Joe! Your satisfaction means everything to us and we want to make sure you're always provided with answers to your automotive questions so we can help you keep your vehicle in top condition. Please give us a call whenever Joe and the Sierra Chevrolet team may assist you again!

January 10, 2023

They give price for a car on their website then when you go to buy they want to add $5000 stay away More

by jbirkes01
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alfonso Hernandez
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January 10, 2023

Great customer service! One of the easiest processes I have ever gone through. Great experience More

by mayo21foelife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share positive feedback with us! Your complete satisfaction is why we do what we do, so we're happy the Sierra Chevrolet team made this a successful dealership visit for you. Please give us a call any time we may be of service to you again. It would be our pleasure!

January 10, 2023

John Twiford is excellent. He kept me updated throughout the entire service before even having to ask. I got my vehicle back same day and got a wash without asking! I will be r More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Sierra Chevrolet of Monrovia responded

That sounds like the ideal service visit, Rose! Thanks so much for letting us know how pleased you were with every aspect of the attentive service John provided. We hope to work with you again some day, so please don't hesitate to reach out to us when we may be of assistance to you. Thank you for choosing Sierra Chevrolet!

January 09, 2023

Sierra has been great to me. General Manager Mike Hoffman and his team take good care of their customers. Christian had my new car prepared for me and oriented me to all the go More

by stenzels
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
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Jan 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your awesome feedback and congratulations on the purchase of your new car! We're absolutely delighted to know that Christian really made this a valuable and pleasant experience for you. Your loyalty is an honor we don't take for granted and we hope to be of service to you for many more years. Thank you for choosing Sierra Chevrolet!

January 08, 2023

I am rating the dealership good because nothing was above and beyond. The dealership is clean. The people are friendly enough. They attempt to upswell their customers. They did not charge my electric vehicle More

by BoltDriver76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harmony
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Jan 09, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, BoltDriver! We truly appreciate your business and we're happy the service team treated you to a pleasant visit. We graciously look forward to making your next appointment even better. Thank you for choosing Sierra Chevrolet for your automotive needs!

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