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Sierra Chevrolet of Monrovia

Monrovia, CA

4.6
940 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 940 reviews

January 24, 2023

Jeremy Cesena was very prompt to help me when In pulled in he was very friendly and attentive More

by yanira_morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Jan 27, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, Yanira! Nothing means more to us than knowing how pleased you were with our work, so we're very happy Jeremy took excellent care of you at your service visit. We look forward to making your next appointment just as outstanding!

January 21, 2023

Richard Avezov from sale department had shown me the car with a test drive and helped with the purchase of the vehicle. More

by whazoo
Recommend Dealer
Yes
Employees Worked With
Richard Avezov
Jan 24, 2023 -

Sierra Chevrolet of Monrovia responded

Whazoo, thank you for sharing positive feedback on your dealership visit with Richard and congratulations on your new Chevy! We're delighted to know of your complete happiness with the experience Richard provided for you. The entire Sierra Chevrolet team would like to wish you nothing but joy and satisfaction with your new vehicle. Please come and see us again some day!

January 19, 2023

Joe Jimenez was great, he completed my oil change swiftly and effectively. I would return to receive his service again! More

by Whereyoufrum
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Sierra Chevrolet of Monrovia responded

Awesome! Thank you for sharing positive feedback on your service visit with Joe. We're glad he made sure everything was taken care of efficiently to get your Caddy safely back on the road in a timely manner. We hope to emulate this experience at your next appointment. We'll see you then!

January 19, 2023

Tanya Ruiz is always helpful and keeping me informed of work needed and done. I am always satisfied with my experience More

by tclipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Sierra Chevrolet of Monrovia responded

Hey, tclipps! Thanks for letting us know how pleased you were with the insightful service you received from Tanya. We're happy she made sure your Chevy received all the proper care before sending you safely back to the road. We look forward to making your next appointment with Tanya just as superb!

January 18, 2023

Big thank you and shoutout to Alfonso Hernandez and Mark Sandoval for helping me with my purchase! They were very understanding and did everything they could to make sure I walked away a happy and satisfied More

by liz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez, Mark Sandoval
Jan 19, 2023 -

Sierra Chevrolet of Monrovia responded

Liz, thanks so much for the 5-star review of Mark and Alfonso! Your happiness with their efforts is an honor we don't take for granted. Congratulations on your new Chevy! Sierra Chevrolet wants to wish you all the joy and satisfaction your new vehicle has to offer. Please give us a call when we may assist you again some day!

January 17, 2023

Andrew Lisk was very helpful and professional. I would purchase another vehicle from Sierra Chevrolet and Andrew again. More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
Jan 18, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, None! We're absolutely delighted to know of your complete satisfaction with the outstanding dealership experience Andrew provided for you. Congrats on your new Chevy! We hope to work with you again some day, but until then, we wish you safe and pleasant travels all year long!

January 16, 2023

Joe was the so helpful and will return thanks to him. Best automotive service ever. Thanks again More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Roger! Thank you for letting us know how happy you were with Joe's support and expertise throughout your service visit. It is definitely an honor to rate so high with you. Give us a call whenever Joe and the Sierra Chevrolet team may assist you again. It would be our pleasure!

January 16, 2023

A big thank you to Edwin Garfias for his assistance in the purchase of my 2023 Bolt EUV. He was conscientious, professional and addressed all of my concerns. He made the expereince a joy. More

by dnoble
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edwin Garfias
Jan 25, 2023 -

Sierra Chevrolet of Monrovia responded

Hello dnoble, Thank you for your feedback! It is great to see you had such a positive experience, we are happy to pass along your comments to Edwin. We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Mayra Ivett Neria Social Media Coordinator Sierra Chevrolet of Monrovia

Jan 25, 2023 -

Sierra Chevrolet of Monrovia responded

That's wonderful news! Thank you for stopping by to share thoughtful feedback on your experience with Edwin. Edwin is a true advocate for his clients and we're pleased you enjoyed working with him. Since this sounds like a 5-star experience, we're hoping your 1-star rating is just a typo but if there is a reason for the low rating, we'd love to hear from you about it. In the mean time, congrats on your new Chevy Bolt EUV! We wish you nothing but joy and satisfaction in your travels to come! Mike Hoffman General Manager Sierra Chevrolet MHoffman@sierracars.com

January 15, 2023

I'd like to thank Mark Sandoval for his assistance in the purchase of my 2023 Bolt EV. He was conscientious, professional and addressed all of my concerns. More

by Michael A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Sandoval
Jan 18, 2023 -

Sierra Chevrolet of Monrovia responded

Michael, thanks for taking the time to recognize Mark's efforts with the honor of your 5-star review! We're delighted he made your purchase experience a smooth and pleasant one. Congratulations on your new Electric Vehicle! We hope you love it and we wish you nothing but joy and satisfaction on your travels to come, until we see you again!

January 13, 2023

Joe, in service always does a great job of answering your questions with honest answers. He's friendly person, I would recommend him to anyone looking for a good service advisor. More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind feedback on Joe! Your satisfaction means everything to us and we want to make sure you're always provided with answers to your automotive questions so we can help you keep your vehicle in top condition. Please give us a call whenever Joe and the Sierra Chevrolet team may assist you again!

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