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Sierra Chevrolet of Monrovia

Monrovia, CA

4.6
985 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 985 reviews

June 01, 2023

Joe Jimenez is the best advisor. At first I was worried because it was my first time here but he was very informative, friendly, and he is what great customer service looks like. The More

by Doreen R
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics and anyone who worked on my car
Jun 05, 2023 -

Sierra Chevrolet of Monrovia responded

Doreen, thank you for recognizing Joe's unique excellence by honoring him with your 5-star review! It is our pleasure to assist you with any of your automotive needs, and we sincerely appreciate having had the opportunity to welcome you into our dealership service department. We look forward to working with you again!

June 01, 2023

Gerardo was communicative and professional. He understood my needs and translated them to make the experience pleasant. Great team, and superlative level of care. Thank you, Gerardo More

by Grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo Frayre, Richard Clawson, David Reyes
Jun 05, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Grumpy! Thank you for stopping by to give Gerardo your 5-star rating and feedback. We're delighted you enjoyed working with him. Please don't hesitate to call when Gerardo and the Sierra Chevrolet team may assist you with anything. It's always our pleasure!

May 31, 2023

This is my first time doing the service in here. Their service very good. Worker very friendly. More

by bob771278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, Bob! We're glad your first service visit with us was well done and your interactions with our team were accommodating. Please don't hesitate to call when we may assist you again. It's always our pleasure!

May 31, 2023

It was great, service was quick and accommodating. I felt taken care of and had no worries during my visit. More

by emily19twiford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Emily! Thank you for taking a moment to share positive feedback on your visit to our service department. Nothing means more to us than your complete satisfaction, so we're pleased your experience was convenient and painless. Looking forward making your next appointment just as superb!

May 28, 2023

They provided the most efficient and helpful service ever it was the best service I have received ever. More

by Sanchezlaiza626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Moralez- Amaya
May 31, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for the 5-star review of your dealership experience! It's definitely humbling to be The Best, and we sincerely appreciate your enthusiastic feedback. Congratulations on your new Chevrolet! We wish you all the best in your journeys to come, from all of us at Sierra Chevrolet!

May 27, 2023

Tanya is very helpful and kind. I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you More

by EAR_ONE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing some positive feedback on Tanya! Your continued business is an honor, and we're happy Tanya has continued to be a friendly, dependable resource for you and your automotive needs. We wish you pleasant travels until you come back to see us some day!

May 27, 2023

Check-in process was very smooth and the car was ready (and washed!) much sooner than I expected. More

by EDDIEHHSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Sierra Chevrolet of Monrovia responded

Eddie, thanks for taking a moment to tell us how much you liked this experience! We're glad our service team returned your vehicle to you in its best condition, inside and out. Looking forward to ensuring the same circumstances at your next appointment. See you then!

May 25, 2023

my car was there for a month, Tanya did her best but there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. More

by oshalabi84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Elliott Morales-Amaya could not have been more professional and knowledgeable in answering our questions. Working with him was a pleasant experience. The demonstration he walked me through on the More

by Elma Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Wiesman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Sierra Chevrolet of Monrovia responded

Elma, thanks so much for recognizing Elliott's excellence by honoring him with your fantastic review! We're delighted he made sure you were happy and settled with your new vehicle before the end of your visit. Congratulations! We wish you all the happiness you've been looking forward to, from everyone here at Sierra Chevrolet!

May 24, 2023

Had my brakes checked and was told they were good but they are not and they even put a sticker that my brakes were good but they are not More

by FCARVAJAL1307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerardo
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