Sierra Chevrolet of Monrovia
Monrovia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Sierra Chevrolet of Monrovia is a great dealership. Luis Urias my sales person was great. He was very informative about the trailblazer I purchased . I was very satisfied. Luis Urias my sales person was great. He was very informative about the trailblazer I purchased . I was very satisfied. More
Very helpful and straight to the point with getting what I needed to get done. Would recommend 10/10 I needed to get done. Would recommend 10/10 More
Great experience and they treat you like family recommend them 100% they go based on what you can afford and they don’t pressure you which I loved the most! them 100% they go based on what you can afford and they don’t pressure you which I loved the most! More
Allot better now! ! Terry the service director is a good guy!! Jeremy is also a great service advisor!! lThanks for taking good care of me when i go in for service!! ! Terry the service director is a good guy!! Jeremy is also a great service advisor!! lThanks for taking good care of me when i go in for service!! 😉👍 More
Great customer service from the team Terry John & Joe do a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks More
Took my 2018 Traverse for an oil change and tire rotation. Also told the service rep, Gerardo that I am getting a message to get the Stabilitrak serviced. Gerardo told me that a software upgrade rotation. Also told the service rep, Gerardo that I am getting a message to get the Stabilitrak serviced. Gerardo told me that a software upgrade is needed to fix the Stabilitrak. Charge me $220+. On my way home, the Stabilitrak message came back on. Called Gerardo back he said he’d take care of it. But now I have to bring it back and take more time off my busy schedule. Frustrating to say the least. More
The process was so easy! From text confirmations to Lyft’s back and forth and especially great customer service from Joe in the service department, I couldn’t ask for a bette From text confirmations to Lyft’s back and forth and especially great customer service from Joe in the service department, I couldn’t ask for a better experience! 5 stars!!! More
Tanya was very friendly and helpful. Other than that, I had a bad experience. When I got my car back, there was a greasy boot print on the passenger floor mat and greasy fingerprints on Other than that, I had a bad experience. When I got my car back, there was a greasy boot print on the passenger floor mat and greasy fingerprints on the dashboard. I also had to bring the car back because after the batteries were replaced, the charge level wasn’t working correctly, and they had to fix the software. They offered to clean the inside of the car when I brought it back for the software fix. They had my car all day, and when I went to pick it up the next morning, the software issue was fixed, but they did not clean up their greasy mess inside my car. When I brought it up, they offered to clean it, but I had appointments I couldn’t miss. It should have been done already. I have been going to this dealership and their service department with my two previous cars as well. This was the first time I ever had any issues like this. There are a couple of other service advisors there who definitely talk to you with an attitude like you are a nuisance to them for even being there. That’s fine with me. I will take my business elsewhere. More
Joe is truly wonderful and I don't live close but will drive down here just to have him service my vehicles. He is professional and easy to communicate with and fully explains what needs to be done. drive down here just to have him service my vehicles. He is professional and easy to communicate with and fully explains what needs to be done. More