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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
943 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 943 reviews

May 24, 2023

Very fast the deal, Every Bady very professional and helpful Good attention and fast service More

by JONKAZCAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Sierra Chevrolet of Monrovia responded

Wonderful! Thanks so much for your 5-star review of our dealership. We're glad all of your interactions with our team were accommodating and supportive throughout your dealership visit. We wish you all the best in your upcoming travels, from all of us at Sierra Chevrolet!

May 21, 2023

The staff was absolutely amazing and everyone seemed happy to be there. I was talking (email communication) to Cristian Zuno over a few days and he provided me with all of the information I needed regar More

by William Devon Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Wiesman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam M. Alfi
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May 22, 2023 -

Sierra Chevrolet of Monrovia responded

William, thank you for sharing your lovely feedback on working with Cristian! We're thrilled he was there for you right from the start to help you eventually close the deal on the vehicle you wanted. Congratulations! Best wishes for awesome travels in your future, from the whole team at Sierra Chevrolet!

May 18, 2023

Did recall work and the car was ready earlier than promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but th More

by edwardmnewman
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Edward! Thanks so much for letting us know the outcome of your visit to our service department to handle the repairs to your vehicle. We're happy our team provided you with their best efforts to make sure your Chevy is safe and pleasant to drive. Please don't hesitate to get in touch when we may assist you again!

May 18, 2023

Joe is very attentive to my service needs, never try's to sell me services I do not need. Go see Joe! More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to give credit to Joe for always provided you with reliable, attentive service! We sincerely appreciate your ongoing business in our service department, and we know Joe will be humbled by your kind words. Thanks for choosing Sierra Chevrolet for your automotive needs!

May 18, 2023

If you’re not going to work on the car until the afternoon, then make the appointment for the afternoon. You kept our car all day and wasted our time. More

by ROBINSON3070
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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May 23, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. I want to apologize sincerely for the appointment running longer than anticipated. I understand that it may have inconvenienced you, and I'm truly sorry for the delay. Feel free to contact me and I'd be happy to discuss your concerns. Your feedback is integral to systemic improvements and we truly appreciate it. Terry Guinn Service Manager Sierra Chevrolet tguinn@sierracars.com

May 18, 2023

Gerardo and John both were very nice and helpful. They made my visit there run very smoothly and answered all my questions regarding my Trailblazer More

by BGUERRERO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo
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May 22, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for stopping by to share some positive feedback on John and Gerardo! We're happy they took excellent care of your Trailblazer and kept you in the loop on all service needs. We look forward to making your next appointment just as accommodating!

May 18, 2023

Service was fast and simple Gerardo answer my question regarding the retrofit for my traverse. More

by cesarcastaneda07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Sierra Chevrolet of Monrovia responded

Cesar, thank you for sharing your thoughtful feedback on Gerardo! Nothing means more to us than your complete satisfaction, and it sounds like Gerardo took the time to keep you informed and updated on your Traverse. Please come see us again some day!

May 16, 2023

Joe was great. He answered all of my questions and got me in n out. More

by Terminaldork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Terminaldork! Thank you for stopping by to give credit to Joe for providing you with a fantastic service visit. Your satisfaction means everything to us. Please don't hesitate to let us know when Joe and the team may help you with anything else. It's always our pleasure!

May 16, 2023

Most definitely would recommend family and friends to this dealership They did an amazing job helping me out Thank you Christopher parra More

by H.veliz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher parra
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May 22, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your 5-star review of Christopher! We're pleased his support and expertise helped you to have an amazing dealership experience. We hope to have the chance to work with you again some day and wish you all the best in your travels until then, from all of us at Sierra Chevrolet!

May 16, 2023

Joe was great. He made sure everything was clearly explained in a way I could understand. The pick up of my vehicle went smoothly as well. This was my first time br More

by trcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Sierra Chevrolet of Monrovia responded

Fantastic! Thanks for letting us know Joe provided you with excellent communication and prompt service. We are delighted you were satisfied with your visit. Looking forward to ensuring the same circumstances at your next appointment!

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