Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sierra Chevrolet of Monrovia
Monrovia, CA
943 Reviews
A Los Angeles & Pasadena Chevrolet Source
Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 943 reviews
June 13, 2023
Great experience and they treat you like family recommend them 100% they go based on what you can afford and they don’t pressure you which I loved the most! them 100% they go based on what you can afford and they don’t pressure you which I loved the most! More
by maria620silva
Verified Customer
June 11, 2023
Allot better now! ! Terry the service director is a good guy!! Jeremy is also a great service advisor!! lThanks for taking good care of me when i go in for service!! ! Terry the service director is a good guy!! Jeremy is also a great service advisor!! lThanks for taking good care of me when i go in for service!! 😉👍 More
by GINA.LIMON
June 10, 2023
Took my 2018 Traverse for an oil change and tire rotation. Also told the service rep, Gerardo that I am getting a message to get the Stabilitrak serviced. Gerardo told me that a software upgrade rotation. Also told the service rep, Gerardo that I am getting a message to get the Stabilitrak serviced. Gerardo told me that a software upgrade is needed to fix the Stabilitrak. Charge me $220+. On my way home, the Stabilitrak message came back on. Called Gerardo back he said he’d take care of it. But now I have to bring it back and take more time off my busy schedule. Frustrating to say the least. More
by LNIETO3417
Employees Worked With
Gerardo
June 10, 2023
Great customer service from the team Terry John & Joe do a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks More
by PRECISIONELECTRIC
June 09, 2023
The process was so easy! From text confirmations to Lyft’s back and forth and especially great customer service from Joe in the service department, I couldn’t ask for a bette From text confirmations to Lyft’s back and forth and especially great customer service from Joe in the service department, I couldn’t ask for a better experience! 5 stars!!! More
by KALACONIGLIO
Employees Worked With
June 01, 2023
Tanya was very friendly and helpful. Other than that, I had a bad experience. When I got my car back, there was a greasy boot print on the passenger floor mat and greasy fingerprints on Other than that, I had a bad experience. When I got my car back, there was a greasy boot print on the passenger floor mat and greasy fingerprints on the dashboard. I also had to bring the car back because after the batteries were replaced, the charge level wasn’t working correctly, and they had to fix the software. They offered to clean the inside of the car when I brought it back for the software fix. They had my car all day, and when I went to pick it up the next morning, the software issue was fixed, but they did not clean up their greasy mess inside my car. When I brought it up, they offered to clean it, but I had appointments I couldn’t miss. It should have been done already. I have been going to this dealership and their service department with my two previous cars as well. This was the first time I ever had any issues like this. There are a couple of other service advisors there who definitely talk to you with an attitude like you are a nuisance to them for even being there. That’s fine with me. I will take my business elsewhere. More
by Al
Employees Worked With
June 01, 2023
Joe is truly wonderful and I don't live close but will drive down here just to have him service my vehicles. He is professional and easy to communicate with and fully explains what needs to be done. drive down here just to have him service my vehicles. He is professional and easy to communicate with and fully explains what needs to be done. More
by iloveya07
Employees Worked With
June 01, 2023
Joe Jimenez is the best advisor. At first I was worried because it was my first time here but he was very informative, friendly, and he is what great customer service looks like. The At first I was worried because it was my first time here but he was very informative, friendly, and he is what great customer service looks like. The work done on my car was so fast. The last place I took my car to took forever. I will drive far for great customer service and I finally found a place I trust and feel like everything will be taken care. Thank you Joe and to the people who worked on my car, you've got a new loyal customer. I will never take my car anywhere else but here. Thank you for a wonderful experience and a very happy customer More
by Doreen R
June 01, 2023
Gerardo was communicative and professional. He understood my needs and translated them to make the experience pleasant. Great team, and superlative level of care. Thank you, Gerardo He understood my needs and translated them to make the experience pleasant. Great team, and superlative level of care. Thank you, Gerardo More
by Grumpy
Employees Worked With
Other Employees :
Gerardo Frayre, Richard Clawson, David Reyes
