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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
853 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 853 reviews

August 16, 2024

Great work fixing my issues in a short amount of time. Really happy with the service. More

by dhamdan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you were happy with the service and that we could resolve your issues quickly. At Sierra Chevrolet, we always strive to provide the best for our customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 15, 2024

I do highly recommend Sierra Chevrolet service department. I enjoyed working with this team, the new and And ex service advisor manager, as well as the biggest two person Jeremy and Tania will mak More

by mchesley84@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Martin! We greatly appreciate your kind words about our service department at Sierra Chevrolet. It's wonderful to hear that you had such a positive experience with Jeremy, Tania, and the rest of our team. We strive to provide A+ customer service, and your recommendation means a lot to us. We look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

August 15, 2024

Ask me why I get my truck serviced 43 miles from the Chevy dealer by my house??? Because Monrovia is simply outstanding service 2nd to none. Who works on your truck matters I’ll always go further for More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your review! We appreciate your loyalty to Monrovia for your truck service. At Sierra Chevrolet, we know that quality and integrity in service are what truly matter. We strive to offer the best as well, and we'd love the opportunity to serve you next time. Thank you for sharing your experience! Sincerely, The Sierra Chevrolet Team

August 15, 2024

I only go here for recalls but they are very good at taking care of what is needed. Everything went very well except that the exit was blocked when I went to drive away and it took more that 10 minut More

by JOHNAROHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We're glad to hear that Sierra Chevrolet took care of your recall needs effectively. We appreciate your understanding regarding the exit blockage and will work on improving our traffic flow to enhance your experience. If you have any further concerns, please don't hesitate to reach out to us. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

August 15, 2024

Came in for an oil change and new battery. They did not install the battery correctly the first time causing me to be locked in my car. They sent a tech to see me and get me out of my car. More

by GARYMC20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us, Gary. We appreciate your feedback and take these matters seriously. Please feel free to contact us directly so we can discuss your experience further and improve our service at Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

August 14, 2024

I have owned the Camaro which i bought at Sierra Chevrolet of Monrovia for 11 years, and i always have it serviced there. they are very professional and explain to me what i want to know - the work More

by NROGARA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
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Aug 14, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your loyalty to Sierra Chevrolet and are thrilled to hear about your positive experience with your Camaro service over the past 11 years. Our team takes pride in providing professional service and clear communication, so it's great to know we’re meeting your expectations. We look forward to continuing to assist you with your Camaro for many more years to come! Sincerely, The Sierra Chevrolet Team

Aug 15, 2024 -

NROGARA8 responded

one further note: whenever i am there for service work, there are always sales people and others who are aware of my being there - and they will speak to me to be sure there is nothing i need - it is a very friendly, yet never overbearing atmosphere - thanks ~

August 14, 2024

No one came outside to attend me when I pulled up. I had to go get a service technician to get service. More

by loraine1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your frustration regarding the lack of immediate assistance during your visit to Sierra Chevrolet. Your feedback is valuable, and we strive to improve our service to ensure all customers feel acknowledged and attended to promptly. If you have any further concerns or require assistance, please feel free to contact us directly. We look forward to the opportunity to better serve you in the future. Sincerely, The Sierra Chevrolet Team

August 13, 2024

Everything when really smoothly and I am grateful to Alfonso for the effort he put into getting me a great deal! More

by SIERRAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that everything went smoothly and that Alfonso was able to help you secure a great deal. Your satisfaction means a lot to us at Sierra Chevrolet. We look forward to welcoming you back in the future! Sincerely, The Sierra Chevrolet Team

August 12, 2024

Jeremy is a great service advisor. I would highly recommend him. He is always helping us out More

by ANGELOPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Jeremy has been a great service advisor for you at Sierra Chevrolet. Your recommendation means a lot to us. We look forward to helping you again in the future! Sincerely, The Sierra Chevrolet Team

August 12, 2024

My experience in Chevrolet Monrovia was great because the whole car process was quick thanks to there salesman there named Luis More

by VICTOR02FRANCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
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Aug 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the wonderful review! We're thrilled to hear that your experience at Sierra Chevrolet was great and that Luis was able to assist you in making the car process quick and efficient. We appreciate your feedback and look forward to seeing you again for any of your automotive needs! Sincerely, The Sierra Chevrolet Team

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