Sierra Chevrolet of Monrovia

Thanks Nick for making this an easy transaction. We really appreciated all the effort, thank you! We really appreciated all the effort, thank you! More

Easy to schedule appointment. Had the exact date and time that worked with my schedule Had the exact date and time that worked with my schedule More

Tanya was extremely helpful. I had unfortunately been involved with the recent fires and was already short a vehicle. So it was important that my truck service be done asap. Tany I had unfortunately been involved with the recent fires and was already short a vehicle. So it was important that my truck service be done asap. Tanya relayed that message and kept me updated throughout the day and was able to arrange for me to get my truck the same day. I’m so appreciative of that, especially considering what my family was going through. More

Great service from Shawn for recalls on my Hummer. Finished 3 out of 4 recalls & still waiting for the part(s) for the 4th one. Finished 3 out of 4 recalls & still waiting for the part(s) for the 4th one. More

It was by far the most pleasant, easiest, quickest car buying experience I have ever had. This dealership is awesome buying experience I have ever had. This dealership is awesome More

Service was great but I took my car for an oil change and they added extra services that added $93 more to my total, I not authorized any of the extra services they added extra services that added $93 more to my total, I not authorized any of the extra services More

Services is great, My new place for all my vehicle issues. Will be coming back issues. Will be coming back More

Ceasar was very helpful and patient with us. We are really happy with our new vehicle and the respect he showed us. Your deals hip has a wonderful team of people working together to get our need We are really happy with our new vehicle and the respect he showed us. Your deals hip has a wonderful team of people working together to get our needs met. More

Adolfo was very communicative, informative, and professional. The best experience from beginning to end with purchasing a vehicle. We really appreciated how we was with us till the end to even set professional. The best experience from beginning to end with purchasing a vehicle. We really appreciated how we was with us till the end to even set up our Bluetooth. Thank you More

I worked with Nick to purchase my 2024 Colorado ZR2 Bison and I actually live in Sacramento but needed this vehicle for work I do in southern California. Since I was in Sacramento, the entire process was don and I actually live in Sacramento but needed this vehicle for work I do in southern California. Since I was in Sacramento, the entire process was done via text and email. I had two other Chevrolet dealerships I was getting quotes from and negotiating with, one was in San Diego and the other was in Redlands. The San Diego dealership matched the quote from Sierra Chevrolet and even offered to take the truck halfway to where one of my homes is in Riverside, but I went with Sierra Chevrolet due to their proximity to Riverside. I signed all documents digitally and flew down from Sacramento two days later to pick up the vehicle. I will say that I was disappointed in that the vehicle was not ready for me when I arrived even though the dealership had a day and a half to prepare it for pick up. Specifically, it needed an inside/outside wash, needed gas, and was missing the floor mats. Additionally, Nick was not onsite and he didn't even tell me he wasn't going to be there or that I'd be helped by two other employees. The heads-up would have been the professional thing to do. After flying in from Sacramento and driving from Ontario to Monrovia, I was hoping to spend minimal time at the dealership so that I could head to Riverside for work affairs. However, I had to wait around for the outside of the truck to be washed and for it to be gassed up. The inside was dusty and I actually had to have a mobile carwash come to my home in Riverside to detail this brand new vehicle. The worst part of all for me was that I had to leave the dealership without any floor mats because for some unknown reason, they were removed from the truck and were no where to be found. They couldn't pull the floor mats from their other Colorado ZR2 for me because the owner of the dealership had the truck and was joyriding in it. The floor mats have been ordered by the dealership and I've been told that they will be delivered to my home in Riverside, but this is just unacceptable. I've had to use the truck for work purposes twice since purchasing and since I work outdoors and in off-road conditions, I have had to be extra careful not to bring in dirt or other debris. Again, unacceptable for a brand new vehicle. I purchased a 2024 Corvette Stingray from Selman Chevrolet less than a year ago and the experience was great. I will be in the market again for another Chevrolet vehicle in the coming months, but I do not think I will consider Sierra Chevrolet because of these oversights and neglect. More