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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
987 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 987 reviews

August 07, 2023

The work they do is worth your time because they actually fix your car. Thank you More

by K.KHOEVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cesena
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Aug 09, 2023 -

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thanks for sharing your fantastic feedback on our service department. Your safety and satisfaction are our top priorities, so we appreciate you letting us know what our team accomplished at this visit. Thanks for choosing Sierra Chevrolet!

August 06, 2023

John is always very helpful and clear in what needs to be done...he also is very good with following up and sticking to the promised timeline. More

by ANDREA.WHITAKER
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for the thoughtful review, Andrea! John is the consummate advocate for our guests, and we're happy he provided you with an exceptional visit. Safe travels until we see you next time!

August 05, 2023

Great service provided by the service representative, Jeremy. The service along with the car wash was completed in a couple of hours. More

by FRANK.N.HSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 07, 2023 -

Sierra Chevrolet of Monrovia responded

Frank, thanks for stopping by to share positive feedback on your service advisor, Jeremy! We're glad Jeremy handled your vehicle's visit with great care. Please don't hesitate to get in touch when our team may be of service again!

August 04, 2023

I asked exterior wash twice. Yet i was handed my truck dirty even after waiting 3 hours. 3 hours for oil change? More

by Harsumit S. Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
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August 02, 2023

Tonya was a very awesome service associate had my vehicle out sooner than what I expected. Thank you Tanya you’re very good service associate More

by OSCARSHOTWHEELS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Oscar! Thanks for giving credit to Tanya for making sure your vehicle was well taken care of. We hope you won't hesitate to give us a call when our team may assist you again. It's always our pleasure!

August 01, 2023

Fast and good service . and not expensive .little far for me ,I will chose a location nearby me next time More

by m.hongda.an
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for sharing your positive feedback with us! We're delighted our service team made sure your vehicle's services were done well and in a timely manner. We certainly hope you'll come see us again some day. Thank you for choosing Sierra Chevrolet!

August 01, 2023

Jos did an awesome job of keeping in contact while my Truck was worked on. In the last 30 days it has been in the shop for a faulty A/C compressor, thankfully I had an extended service contract, the $190 More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Sierra Chevrolet of Monrovia responded

Your awesome review just made our day! Thank you for giving credit to everyone who has assisted in the upkeep of your family's vehicles: Joe, JT, Rogelio, Jorge, and Jose. We're honored by your loyalty. Safe travels until next time!

August 01, 2023

Professional and excellent customer service. They were caring knowledgeable and concerned about my safety and willing to go that extra mile to satisfy my automotive needs. More

by Oscar M. Flores, SR.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Cardiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Ruiz service department
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Aug 01, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Oscar! Thanks so much for the 5-star review of our team. Your safety and satisfaction are our top priorities, and we're happy your Chevy was well taken care of at this visit. We hope you'll continue to choose Sierra Chevrolet for your automotive needs!

July 29, 2023

great customer service, knowledgeable and professional staffs specially Tanya Ruiz. She's friendly and always has a smile on her face that make me feel welcome. More

by Huynhj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for your positive feedback on Tanya in our service department. We're pleased she always welcomes you and makes your automotive service a pleasant experience. We hope to be of service to you for many years to come!

July 29, 2023

Jeremy at service was excellent in every way. My experience there at drop off and pick up was excellent. More

by gagatoto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy- Excellent
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Aug 01, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your thoughtful feedback on Jeremy! We're glad he did everything he could to make this a very thorough and accommodating experience. We look forward to ensuring these same circumstances at your next appointment!

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