Sierra Chevrolet of Monrovia

This review is for the scheduled maintenance experience for my 2022, Silverado 2500 at sierra Chevrolet service center. I had the pleasure of working with Jeremy Cesena, and who greeted me when I walked in for my 2022, Silverado 2500 at sierra Chevrolet service center. I had the pleasure of working with Jeremy Cesena, and who greeted me when I walked in the door, was friendly and efficient on both ends of our transaction, and took good care of me from start to finish. Mr. Cesena was attentive to my questions, took careful notes of my concerns, and personally insured the excellence of every aspect of our transaction. When I picked up my truck, Mr. Cesena expedited my truck being brought to the front, without any hassles or difficulties. My service included a diesel oil change, and 22,500 mile service… Which also includes an oil change. It might sound like a small thing, but Jeremy made sure I was only build wants for the oil change. Kindness, friendly service, and attention to little details like this. Make all the difference. No one particularly enjoys getting service on their vehicle, but Jeremy Cesena and the entire team at Sierra, Chevrolet service department, go out of their way to make it as seamless as possible. The service manager, Terry even came out when I picked up my truck, introduced himself, shook my hand, thanked me for coming in, and we made small talk about our summer vacation plans. This is an outstanding operation, from start to finish, with the best people in the business. More

Douglas Sievertson and Jack Johansing continue to impress by finding vehicles (new and pre-owned vans and service trucks) to meet our needs. The sales process is super simple and quality of vehicles at time by finding vehicles (new and pre-owned vans and service trucks) to meet our needs. The sales process is super simple and quality of vehicles at time of pickup were outstanding. We know that we're not a huge customer, but you always make us feel like #1...thank you! More

Excellent customer service and response and excellent experience with them and great dealer to come and shop !! experience with them and great dealer to come and shop !! More

Very attentive - Joe Jimenez went out of his way to make me feel valued. He made every effort to get my needs serviced. me feel valued. He made every effort to get my needs serviced. More

Great service from start to finish. Thank you Tanya and JT in service. I will definitely be coming back soon! Thank you Tanya and JT in service. I will definitely be coming back soon! More

My husband and I had a great experience at Sierra Chevrolet buying our 2023 Suburban. Our salesman was Andrew Lisk, and from the beginning he was extremely nice and very knowledgeable about the vehic Chevrolet buying our 2023 Suburban. Our salesman was Andrew Lisk, and from the beginning he was extremely nice and very knowledgeable about the vehicle. He is very personable and easy to chat with. You can tell he cares about his customers! He took care of us during the process and even after on his day off when we needed to have something completed on the vehicle after purchasing it. More

It was a good experience, dropped it off in the morning for an oil change and picked it up when i needed it even got a wash. for an oil change and picked it up when i needed it even got a wash. More

Very good and friendly service i would recommend to all my friends. Also good prices. my friends. Also good prices. More

Andrew lisk was very professional when I arrived to the dealership. I was looking to buy a smaller cheaper truck. He showed me couple of them then he showed the high country truck I fell in love with that dealership. I was looking to buy a smaller cheaper truck. He showed me couple of them then he showed the high country truck I fell in love with that truck and started looking in to it. Final I made my decision and with his expertise I bought the truck I am very happy with it. Thanks again. More

Muy buen servicio al cliente y todo el personal muy amable todo el proceso fue rápido y te ayudan bastante los recomiendo 100% pregunten por Nick amable todo el proceso fue rápido y te ayudan bastante los recomiendo 100% pregunten por Nick More