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Sierra Chevrolet of Monrovia

Monrovia, CA

4.7
943 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 943 reviews

August 02, 2023

Tonya was a very awesome service associate had my vehicle out sooner than what I expected. Thank you Tanya you’re very good service associate More

by OSCARSHOTWHEELS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Oscar! Thanks for giving credit to Tanya for making sure your vehicle was well taken care of. We hope you won't hesitate to give us a call when our team may assist you again. It's always our pleasure!

August 01, 2023

Fast and good service . and not expensive .little far for me ,I will chose a location nearby me next time More

by m.hongda.an
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for sharing your positive feedback with us! We're delighted our service team made sure your vehicle's services were done well and in a timely manner. We certainly hope you'll come see us again some day. Thank you for choosing Sierra Chevrolet!

August 01, 2023

Jos did an awesome job of keeping in contact while my Truck was worked on. In the last 30 days it has been in the shop for a faulty A/C compressor, thankfully I had an extended service contract, the $190 More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Sierra Chevrolet of Monrovia responded

Your awesome review just made our day! Thank you for giving credit to everyone who has assisted in the upkeep of your family's vehicles: Joe, JT, Rogelio, Jorge, and Jose. We're honored by your loyalty. Safe travels until next time!

August 01, 2023

Professional and excellent customer service. They were caring knowledgeable and concerned about my safety and willing to go that extra mile to satisfy my automotive needs. More

by Oscar M. Flores, SR.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Cardiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Ruiz service department
Aug 01, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Oscar! Thanks so much for the 5-star review of our team. Your safety and satisfaction are our top priorities, and we're happy your Chevy was well taken care of at this visit. We hope you'll continue to choose Sierra Chevrolet for your automotive needs!

July 29, 2023

great customer service, knowledgeable and professional staffs specially Tanya Ruiz. She's friendly and always has a smile on her face that make me feel welcome. More

by Huynhj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for your positive feedback on Tanya in our service department. We're pleased she always welcomes you and makes your automotive service a pleasant experience. We hope to be of service to you for many years to come!

July 29, 2023

Jeremy at service was excellent in every way. My experience there at drop off and pick up was excellent. More

by gagatoto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy- Excellent
Aug 01, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your thoughtful feedback on Jeremy! We're glad he did everything he could to make this a very thorough and accommodating experience. We look forward to ensuring these same circumstances at your next appointment!

July 28, 2023

Service member Jeremy Cesena at Sierra Chevrolet of Monrovia was understanding and quick to look into my concerns ruth my 2019 Malibu RS. Thank you Jeremy. More

by jlbrambila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena in Service
Jul 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for letting us know how happy you were with Jeremy's assistance! We're glad he took excellent care of you and of your Malibu. Don't hesitate to reach out when we may help you again. It's always our pleasure!

July 28, 2023

Make sure Tanya Ruiz is your service advisor, she’s the best! Outstanding customer service and communication! More

by FLORES.DANIEL426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much! We sincerely appreciate your business, and we're delighted Tanya provided you with all the support and insight you needed to make this a great experience. Please remember us the next time you have any automotive needs. Pleasant travels until then!

July 28, 2023

Because of Covid, we haven't driven much. That being said, our son is a (very busy) Certified Diesel Technician at another company and has done all of our maintenance until now. It was tim More

by cylrudar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Cesena
Jul 28, 2023 -

Sierra Chevrolet of Monrovia responded

We're so happy you came to see us! Thanks for taking a moment to share your fantastic review of Terry and Jeremy. They make a formidable team, and we're pleased they handled your inspection with great care. Thank you for choosing Sierra Chevrolet!

July 27, 2023

Joe is the best on handling my issues with my vehicle and this is the 2nd time I am saying this. More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for sharing positive feedback on your service visit with Joe, SL! We're pleased he kept you well-informed and provided you with exceptional service. We hope to be of service to you for many years to come!

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