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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,028 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,028 reviews

January 25, 2024

Great service. Awesome staff, gave me opportunity to improve my life condition, regards to transportation. Thank you. More

by gabbeequiroz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sierra Chevrolet Team

January 23, 2024

Tanya was very helpful and was a pleasure to work with. She needs a raise! More

by JLREYES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for your outstanding review! I'm very happy to hear that Tanya was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

January 23, 2024

My first visit in search of a new service center and if the rest of the visits go as good as the first, I’ll be a regular customer! More

by kgski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Sierra Chevrolet Team

January 22, 2024

Tanya Ruiz was very helpful. Made sure I had a good timeline for when car would be ready and promptly contacted me and made sure I was aware of the subsequent repair process. More

by Matthieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Matthieu, thank you for sharing positive feedback on Tanya! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Tanya provided for you. Thanks for making Sierra Chevrolet your first choice for service!

January 21, 2024

Very professional. They solved the problem as quickly as possible. Also I noticed it was very clean. Joe Jimenez was the person who helped me. He was extremely helpfull More

by maryanngar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind review, Maryann! We truly appreciate your business, and we're glad Joe took exceptional care of you and your vehicle at this visit. Thank you for making Sierra Chevrolet your #1 choice for service!

January 21, 2024

I don’t think we should have to pay for a rental period if the repair is covered under warranty. It should be a loaner not a rental. More

by casionitemare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Sierra Chevrolet of Monrovia responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Sierra Chevrolet Team

January 21, 2024

Friendly with fast service I do recommend servicing your vehicle here at this dealership. Thanks More

by mikespike13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

We're delighted to hear that, Mike! Thank you for letting us know how pleased you've been with our efficient and friendly service team. We wish you pleasant travels until we may be of service to you again!

January 20, 2024

Great dealership, very helpful in finding the right car for my family, and at the right price. THANKYOU VERYMUCH SIERRA CHEVROLET! More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review of your dealership experience, Dan! We're delighted our team provided you with all the support and guidance you needed to get your family the perfect car. Congratulations! We wish you all the best in your upcoming journeys, from everyone at Sierra Chevrolet!

Jan 23, 2024 -

Dan responded

You’re all very welcome, and thanks again!

January 20, 2024

Salesman was NOT honest in his negotiations let alone, on his offerin of finances. Example: Salesman indicated, price would be negotiable on cars that have been on lot for some time. More

by rnamontelongo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alfonso Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Sierra Chevrolet Team

January 20, 2024

Always a great experience that is why I changed Sierra as my man dealership to provide all my services More

by dampark3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

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