Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
945 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
Contact Dealership
View Awards

1450 S Shamrock Ave

Monrovia, CA

91016

Directions

By Type

Showing 945 reviews

December 01, 2023

Tanya is very pleasant and willing to help. She thoroughly explained the service process including the battery recall. She provided great customer service and we look forward to having her assi More

by cdfpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing positive feedback on Tanya! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Tanya provided for you. We look forward to your next visit!

December 01, 2023

I drive from Bellflower to where i know that I’m welcome great service From the time you arrive will keep going back More

by TARASKANNATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the love! We're thrilled you always enjoy working with the Sierra Chevrolet team for your automotive needs. We hope to be of service to you for many more years to come!

December 01, 2023

Worse experience ever. Not helpful at all. Will never come back again for any service More

by MARINAMENDOZA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy
Report | Print
Dec 04, 2023 -

Sierra Chevrolet of Monrovia responded

We sincerely apologize for the negative experience you had with us, and we appreciate you taking the time to share your feedback. We understand how important it is for our customers to feel supported and assisted during their visit, and we regret that we fell short of meeting your expectations. I would be happy to discuss your concerns with you, if I may of any assistance. Please reach out to me at your convenience. Thank you. John Twiford JTwiford@sierracars.com Service Drive Manager Sierra Chevrolet

November 30, 2023

Everything was taken care of efficiently and just as described for my recent service. Great experience! More

by DRGOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your positive review! We sincerely appreciate your assessment of our service team, and we hope that you'll think of us the next time you have any automotive or Chevrolet needs. Safe travels this holiday season!

November 29, 2023

Marvin gave great customer service. I had to do some warranty work. It was easy to set an appointment. The work happened quickly and was done well. Everyone in the office was friend More

by RandyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Sierra Chevrolet of Monrovia responded

Randy, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Marvin handled your visit with great care and communication. We wish you pleasant travels until your next appointment!

November 29, 2023

Great service , Luis was very professional and helpful. He was able to answer all my questions. More

by Abcubas03
Recommend Dealer
Yes
Employees Worked With
Luis Urias
Report | Print
Nov 30, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Luis provided you with all the answers you needed to make this a positive experience. We hope you won't hesitate to give us a call the next time we can assist with your automotive needs.

November 28, 2023

I have been a customer of Sierra Chevrolet for many years. It is because of the wonderful help and service I get from Joe Jimenez. He is my number one person to go to with my cars. Whether it’s for More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 28, 2023

Brought my car in for service, everyone there was very helpful, especially Tanya Ruiz. She told me how long it would take, and are vehicle was done in no time! Thanks Sierra Chevrolet! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you, Dan! We're pleased you had another great service experience with us, and that Tanya made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 28, 2023

It was a disappointing and frustrating experience due to the fact that they took almost two months to fix my car. It felt like my car was held hostage while they played a guessing game to see what would mak More

by GLORIACERNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Report | Print
Nov 29, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you faced during the repair of your vehicle, and we appreciate your patience throughout the process. Your specific case required a step-by-step approach with factory engineering assistance, which unfortunately resulted in unavoidable delays. We worked diligently to ensure a thorough and accurate resolution and we regret that it did require a lot of time. We hope you're able to enjoy your vehicle without any further issues. Please feel free to contact if I may help you in any way. John Twiford Service Drive Manager Sierra Chevrolet jtwiford@sierracars.com

November 28, 2023

Excellent service and great customer service. Definitely with this service I will come back again. More

by joseluis616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much, Jose Luis! We're delighted the value of our team's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

1
...
50
51
52
...
95