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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,032 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,032 reviews

March 02, 2024

Everything was so fast and smooth. They worked with me and got me the best deal for my situation. More

by woodsshardai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Wiesman, Brian Hernandez
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Mar 05, 2024 -

Sierra Chevrolet of Monrovia responded

First and foremost thank you so much for leaving this fantastic review! At Sierra Chevrolet, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Sierra Chevrolet Team

March 01, 2024

Everyone we had contact with were pleasant and easy to work with. We would recommend this dealership. More

by gillumrj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Avezov
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Mar 04, 2024 -

Sierra Chevrolet of Monrovia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

February 28, 2024

John Twiford Is the person to see if you want the best service and communication More

by Yourdaddy45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Sierra Chevrolet of Monrovia responded

We loved reading this review! Happy customers are our aim, and it appears John really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Sierra Chevrolet Team

February 28, 2024

I had great service and a great experience at Sierra service. Car was fixed correctly and on time. I was kept informed by John Twiford about the car at all times. Car is running great. More

by renechoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for your awesome review, Rene! We're very happy to hear that John was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

February 26, 2024

Alfonso was great very helpful , patient , he made our experience easy faces us a lot of information. More

by S.jimenez4039
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for your outstanding review! We're very happy to hear that Alfonso was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

February 24, 2024

Exceptional service from everyone involved in our truck purchase….!!!!!! 5 star rating , thank you everyone More

by elrichie83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sierra Chevrolet Team

February 22, 2024

My advisor Jeremy always provides excellent service. They always do a full inspection and go over the recommendations services. More

by PRETTY_FLOWER626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Feb 23, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Sierra Chevrolet Team

February 21, 2024

Tanya was helpful but the process was over 2 weeks and 3 visits to resolve the issue More

by tom@pacificenergyservice.com
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Sierra Chevrolet of Monrovia responded

Tom, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Sierra Chevrolet Team

February 20, 2024

The service writer, John, went above and beyond to repair my 2015 Chevy Tahoe. I told him that I needed my SUV repaired that very same day. He made sure that the service would be completed. He went as far as More

by j.rodriguez4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Sierra Chevrolet of Monrovia responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

February 18, 2024

As far as I can tell everything was good. Do not appreciate how expensive everything is. Also don't not like being hounded about these surveys!!! More

by DONNAJIM85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Sierra Chevrolet of Monrovia responded

Donna, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sierra Chevrolet Team

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