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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
945 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 945 reviews

January 22, 2024

Tanya Ruiz was very helpful. Made sure I had a good timeline for when car would be ready and promptly contacted me and made sure I was aware of the subsequent repair process. More

by Matthieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Matthieu, thank you for sharing positive feedback on Tanya! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Tanya provided for you. Thanks for making Sierra Chevrolet your first choice for service!

January 21, 2024

Very professional. They solved the problem as quickly as possible. Also I noticed it was very clean. Joe Jimenez was the person who helped me. He was extremely helpfull More

by maryanngar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind review, Maryann! We truly appreciate your business, and we're glad Joe took exceptional care of you and your vehicle at this visit. Thank you for making Sierra Chevrolet your #1 choice for service!

January 21, 2024

I don’t think we should have to pay for a rental period if the repair is covered under warranty. It should be a loaner not a rental. More

by casionitemare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Sierra Chevrolet of Monrovia responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Sierra Chevrolet Team

January 21, 2024

Friendly with fast service I do recommend servicing your vehicle here at this dealership. Thanks More

by mikespike13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

We're delighted to hear that, Mike! Thank you for letting us know how pleased you've been with our efficient and friendly service team. We wish you pleasant travels until we may be of service to you again!

January 20, 2024

Great dealership, very helpful in finding the right car for my family, and at the right price. THANKYOU VERYMUCH SIERRA CHEVROLET! More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review of your dealership experience, Dan! We're delighted our team provided you with all the support and guidance you needed to get your family the perfect car. Congratulations! We wish you all the best in your upcoming journeys, from everyone at Sierra Chevrolet!

Jan 23, 2024 -

Dan responded

You’re all very welcome, and thanks again!

January 20, 2024

Salesman was NOT honest in his negotiations let alone, on his offerin of finances. Example: Salesman indicated, price would be negotiable on cars that have been on lot for some time. More

by rnamontelongo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alfonso Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Sierra Chevrolet Team

January 20, 2024

Always a great experience that is why I changed Sierra as my man dealership to provide all my services More

by dampark3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

January 19, 2024

John is amazing , very professional ,great person, compassionate, and took good care of my needs. More

by PWILLIAMJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

January 18, 2024

surprisingly the finance dept was the good experience. I am sure I either would or would not recommend this dealership. More

by grace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
i only remember the finance
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Jan 19, 2024 -

Sierra Chevrolet of Monrovia responded

Grace, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Sierra Chevrolet Team

January 17, 2024

I was extremely delighted at how well the team greeted, explained, and guided me through my accessory options and pleased with how quickly my service was dealt with. More

by ACECLEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for the love! We're thrilled you enjoyed working with the Sierra Chevrolet team for your automotive needs. We hope to be of service to you for many more years to come!

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