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Sierra Chevrolet of Monrovia

Monrovia, CA

4.7
945 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 945 reviews

February 07, 2024

The sale process was fairly simple. Andrew in finance was great, Nik, not so much. when I called in advance to ask about paying the balance on the car He told me I could pay the balan More

by janinehellebrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Wiesman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Feb 09, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Janine. Here at Sierra Chevrolet, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Sierra Chevrolet Team

February 07, 2024

Joe was courteous and addressed all of my husbands questions. It was a rainy Monday with numerous appointments ahead of me. Joe never made us feel "rushed" and spoke with my husband in detail More

by roxalinar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Sierra Chevrolet Team

February 07, 2024

Service was done in a speedy way Staff was very professional and efficient Very satisfied with everything More

by hpraye2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Sierra Chevrolet Team

February 07, 2024

Marvin did a great job was very helpfull and the dealership was clean waiting room was pleasent. More

by JOEMORENTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for visiting our service department and for leaving the kind words, Joe. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

February 04, 2024

Friendly team, open to negotiations and helpful, got my favorite car with the best agreement More

by maral222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Urias
Feb 06, 2024 -

Sierra Chevrolet of Monrovia responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Sierra Chevrolet Team

February 03, 2024

Great experience and service with working with Nick and Will. We will definitely recommend others to purchase at this the dealership. They have been great! More

by Jeff Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Scammacca
Feb 06, 2024 -

Sierra Chevrolet of Monrovia responded

Your great feedback truly made our day, Jeff! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

February 02, 2024

You will get concise and honest answers from an attentive and welcoming dealership. They’re highly recommended! More

by MEL11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Sierra Chevrolet of Monrovia responded

We can’t thank you enough for writing this awesome review for our dealership, Mel! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Sierra Chevrolet Team

February 02, 2024

Besides the fact that I walked in without an appointment, my service advisor, Mr. Joe Jimenez, went out of his way to get me in and out as fast as possible. Honestly this was a better experience than what i More

by RAYMOND.JOUBRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Sierra Chevrolet of Monrovia responded

Raymond, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sierra Chevrolet Team

February 01, 2024

Received great service. marvin was great and followed up regularly. It was a non-standard repair and I was very happy with the result. More

by john@rollingbox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Sierra Chevrolet of Monrovia responded

John, we are truly grateful for this awesome review! We are thrilled that Marvin was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Sierra Chevrolet Team

February 01, 2024

I felt at ease and they were able to answer any questions I had and ensured that I left happy with my decision. More

by christinewintercorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Sierra Chevrolet of Monrovia responded

Christine, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Sierra Chevrolet Team

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