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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,092 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,092 reviews

May 31, 2024

Advisors friendly and helpful. Great customer service. Prompt and thorough service. Will definitely come back. More

by vinceagura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Suchanek
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Jun 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Vince! We are thrilled to hear about your positive experience at Sierra Chevrolet. Our team takes pride in providing friendly and helpful service, as well as ensuring prompt and thorough assistance. Thank you for choosing Sierra Chevrolet and we look forward to welcoming you back in the future! Sincerely, The Sierra Chevrolet Team

May 31, 2024

Great service all the way around. First time here since leaving my purchased dealer In Glendale. Went so smooth from start to finish. Tanya, my service advisor, told me everything tha More

by vangeiglesias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the positive review! We are thrilled to hear about your positive experience with Tanya. We take pride in providing transparent and accommodating service to all our customers and glad this was the case for you. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

May 31, 2024

Bad customer care . Person use my email and I have asked to be removed from this list and still have not been removed. More

by bdmjem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Cardiel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Jun 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback. We take your concerns seriously and will share them with our team to get this taken care of promptly. If there is anything else you would like to discuss, please feel free to contact us directly. Sincerely, The Sierra Chevrolet Team

May 31, 2024

Services and employes awesome and very helpful. Thank you for great customer service and updates More

by wpuhbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the kind words! We're thrilled to hear about your positive experience with Sierra Chevrolet. We always aim to provide excellent service and support and are thrilled this was the case for you. Please feel free to reach out if you need anything else in the future. See you next time! Sincerely, The Sierra Chevrolet Team

May 30, 2024

Knowledgeable, efficient,patient,respectful,engaging,active listener,open, transparent,helpful,kind,honest,thoughtful,excellent,humorous, human,great asset to compa More

by estrive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ceaser and his brother who implemented contract
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May 31, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your detailed and fantastic feedback! We are thrilled to hear about your positive experience with Sierra Chevrolet. Our team takes pride in delivering exceptional service and providing a transparent, respectful, and engaging car-buying experience. We appreciate your kind words and look forward to assisting you again. Sincerely, The Sierra Chevrolet Team

May 28, 2024

I love the friendly atmosphere and knowledgeable service people like Joe. He always makes you feel welcome! More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words and 5-star rating! We're thrilled to hear that you enjoyed the friendly atmosphere at Sierra Chevrolet and received knowledgeable service from Joe. We appreciate your feedback and look forward to welcoming you back. Sincerely, The Sierra Chevrolet Team

May 27, 2024

Said no gap to commercial loan which is a bold face lie need to train your staff a lot better then that More

by mjr0912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Wiesman, Brian Hernandez
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May 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We take your comments seriously and will address the matter internally to ensure a better experience for our customers. If you would like to discuss this further, please feel free to contact Sierra Chevrolet directly. We appreciate the opportunity to improve. Sincerely, The Sierra Chevrolet Team

May 27, 2024

Friendly, clean, knowledgeable. They were efficient, fast. Easy to make an appointment and very helpful. More

by tory_too
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your car needs and for taking the time to share your positive experience, Tory. We are delighted to hear that you found our team friendly, knowledgeable, and efficient. We appreciate your kind words and look forward to assisting you with any future car services or purchases. Thank you again for your support! Sincerely, The Sierra Chevrolet Team

May 27, 2024

Tanya’s demeanor was very condescending and I won’t be returning to this location for any further service. More

by KRYSTALROJO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback, Krystal. We're disappointed to hear about your experience with our staff. At Sierra Chevrolet, we aim to provide exceptional service. Please reach out to us directly so we can address your concerns and work towards a positive resolution. Sincerely, The Sierra Chevrolet Team

May 27, 2024

John Twiford will be missed and he was an excellant manager, Shawn Suchanek is very good and should he continue with his current work ethic and performance should continue to excel. Jeremy Cesena is r More

by KENNETH HOEVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Suchanek; Jeremy Cesena
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May 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your detailed and positive feedback! We appreciate your kind words about our team members. We are glad that they have provided you with excellent service. Your recognition of their hard work means a lot to us. Should you need anything in the future, please do not hesitate to reach out. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

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