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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
945 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 945 reviews

March 18, 2024

My experience at Chevy monrovia was amazing. We worked with Chris and could not recommend him enough! Very personable, and cares about his customers!! So many other people we came in contact wit More

by STARROXY113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy and Chris’s boss (not sure his name but he was awesome too) and the finance guy (again not sure his name )🙃
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Mar 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sierra Chevrolet Team

March 17, 2024

After the recall software update, the battery stopped charging. I called Sierra Chevy and the manager called back to setup a Saturday appt. Tanya took care of the failed battery right away. Had it replac More

by kenkailam
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Sierra Chevrolet Team

March 16, 2024

This Dealership is so Awesome, Jeremy always take really really good care of us . He was so nice we got out vehicle washed for bringing our vehicle to him ;) More

by sinnabon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Mar 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jeremy does for Sierra Chevrolet and our customers. Hope to see you again soon! Sincerely, The Sierra Chevrolet Team

March 16, 2024

Communication was terrible. Very passive aggressive. No follow through. Always felt like I was left in the dark and I needed to call to find out information versus them calling More

by avega805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy
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Mar 18, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for reaching out to us about your experience. We always strive to provide a positive one, and it seems that we have not met that expectation. Please contact us at your earliest convenience so we may address this further. Thank you. Sincerely, The Sierra Chevrolet Team

March 16, 2024

Jeremy and the entire service team are excellent. Prompt, a nd courteous in every way. More

by MIKEELIZALDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Mar 19, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your outstanding rating about our service department, Mike. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Sierra Chevrolet Team

March 15, 2024

Great, fast service. Shawn was awesome. He has my paperwork done quickly and had a lyft reqdy for me. 5 stars More

by lzarta323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Mar 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sierra Chevrolet Team

March 15, 2024

The service was quick and painless. I had have no issues with vehicle and staff was friendly. More

by MATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Mar 18, 2024 -

Sierra Chevrolet of Monrovia responded

Matt, we are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Sierra Chevrolet Team

March 14, 2024

From the very beginning we were welcomed and helped. Alfonso was there to answer our questions and concerns. He is well informed. Everyone involved in the transaction guided us through the process quite More

by zaragozaf127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sierra Chevrolet Team

March 14, 2024

Marvin was extremely helpful. He was well informed and kept me updated throughout the process. More

by AJUAREZ1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Sierra Chevrolet of Monrovia responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

March 13, 2024

It was easy to schedule, costumer service was great and my car was ready before the time More

by bcorrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sierra Chevrolet Team

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