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Sierra Chevrolet of Monrovia

Monrovia, CA

4.7
945 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 945 reviews

April 01, 2024

Very friendly and easy to work with staff. Very good communication Highly recommend this dealership. More

by eminator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Sierra Chevrolet Team

March 31, 2024

Great, all the Staff are amazing Jeremy and Tanya. No complaints, this is my new Go to Dealership for all my Chevy needs. More

by medjim626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to share your feedback with us, Jim! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sierra Chevrolet Team

March 31, 2024

Went for a regular first service and I was in and out within 70 minutes. More

by jaren112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of name
Apr 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the kind words, Jaren. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Sierra Chevrolet Team

March 31, 2024

My advisor did a great job. The only negative is the phone system. When my advisor was off I feel the service manager should have kept me in the loop of the status. It was nearl More

by tomgonzales91369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 03, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for leaving this review, Tom. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Sierra Chevrolet Team

March 30, 2024

El servicio estuvo muy bien, un tiempo normal de espera, me gustó mucho la atención y que la persona que nos atendió hablara español eso es muy importante porque se le da la importancia a la comunidad latin More

by normaorc.1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Sierra Chevrolet Team

March 30, 2024

All staff was very responsive and helpful in what it was that I wanted and or needed to make a satisfactory deal More

by johndelgado73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you so much for taking time out of your day to share your experience with everyone, John. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sierra Chevrolet Team

March 30, 2024

Good service, fast work, good communication and very friendly. Overall a good dealer experience. Service advisor got me a rental More

by luis_torres195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauwn
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Luis, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the rental car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Sierra Chevrolet Team

March 29, 2024

Alfonso was really good. He was helpful and assisted me with my deal. Thanks again More

by linton.carol64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

Hello Carol, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alfonso was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Sierra Chevrolet Team

March 29, 2024

Everything was great ran into small issues, but was taken care of quickly and without any issue More

by Maxinus4112001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Sierra Chevrolet of Monrovia responded

We are so glad we could take care of all of your needs at Sierra Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Sierra Chevrolet Team

March 28, 2024

I must be honest, I was very reluctant to take my truck to Sierra Chevrolet, my previous experience was less than favorable, with both the Service and Sales Department. I took my Suburban there for servic More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Sierra Chevrolet of Monrovia responded

Bob, we are glad to hear you enjoyed your recent visit to our service department. At Sierra Chevrolet we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, The Sierra Chevrolet Team

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