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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
987 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 987 reviews

May 12, 2024

The customer service was great. They kept me informed regarding the repairs and status of vehicles. More

by CBATES9903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with Sierra Chevrolet! We're thrilled to hear that our customer service and communication met your expectations. Keeping you informed throughout the repair process is a commitment we take seriously. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

May 11, 2024

Everything good but parking with all the cars in your lot is a terrible experience. More

by JANECARLSON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin
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May 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us, Jane. We value all feedback, including your comments about our parking situation. We will take your feedback into consideration as we continue to improve our services. We appreciate your business and hope to see you again at Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

May 10, 2024

I have been coming to this dealership since I bought my first car. I believe I have purchased or leased 4 cars from them. Mike Hoffman is always helpful and knowledgeable. He has earned my trust. More

by Bird78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your loyalty! We're thrilled to have been a part of your car-buying journey and to have earned your trust. Mike is indeed a valuable member of our team, and we're delighted to hear that he provided you with excellent service. We look forward to continuing to serve you for many more years to come. Sincerely, The Sierra Chevrolet Team

May 10, 2024

Dealer was very good. I appreciated them getting price lower on a software problem. Although Chevrolet should not have charged me at all. My car was only 3 months past the More

by ALCABRALOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your positive experience with Sierra Chevrolet. We're glad to hear that we could assist with lowering the price on the software problem. We understand your concern regarding the warranty and mileage. Should you wish to discuss this matter further, please feel free to reach out to us. We value your feedback and are committed to your satisfaction. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

May 10, 2024

Service was great and Jacob was very helpful and knowledgeable. Showed great concern for my car, gave me good advice and even washed my car. He also gave me a discount which I truly appreciate. Very More

by OLLIETYSON28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Ollie, for sharing your positive experience with Sierra Chevrolet! We are thrilled to hear that Jacob provided you with exceptional service, helpful advice, and a discount. We take pride in our team's knowledge and care for our customers' vehicles. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

May 10, 2024

Dealership service has responsive people; unfortunately, a dealership is not a software problem service center for electric vehicles. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
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May 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback, John. We appreciate your kind words about our responsive team at Sierra Chevrolet. We always strive to provide top-notch service in all areas. If you have any further concerns or need assistance, please feel free to reach out to us directly. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

May 05, 2024

Best service department around. They make me feel like I matter and they have earned my trust! There’s no other reason I would travel 43 miles for sales and service…Trust. More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

May 04, 2024

Service was Excellent customer service was GREAT Thank you Jeremy you are AWESOME Thank you for all your help More

by maribelsandoval5121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 07, 2024 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Sierra Chevrolet Team

May 04, 2024

Just in general it was a good experience. Price was fair and the dealer was not pushy. More

by jorjorblinked
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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May 07, 2024 -

Sierra Chevrolet of Monrovia responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Sierra Chevrolet Team

May 03, 2024

The staff is nice and very professional I like to come for my oil changes More

by fany_green@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 04, 2024 -

Sierra Chevrolet of Monrovia responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Sierra Chevrolet Team

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