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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
985 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 985 reviews

May 27, 2024

Tanya’s demeanor was very condescending and I won’t be returning to this location for any further service. More

by KRYSTALROJO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback, Krystal. We're disappointed to hear about your experience with our staff. At Sierra Chevrolet, we aim to provide exceptional service. Please reach out to us directly so we can address your concerns and work towards a positive resolution. Sincerely, The Sierra Chevrolet Team

May 27, 2024

John Twiford will be missed and he was an excellant manager, Shawn Suchanek is very good and should he continue with his current work ethic and performance should continue to excel. Jeremy Cesena is r More

by KENNETH HOEVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Suchanek; Jeremy Cesena
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May 30, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your detailed and positive feedback! We appreciate your kind words about our team members. We are glad that they have provided you with excellent service. Your recognition of their hard work means a lot to us. Should you need anything in the future, please do not hesitate to reach out. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

May 27, 2024

Said no gap to commercial loan which is a bold face lie need to train your staff a lot better then that More

by mjr0912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Wiesman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We take your comments seriously and will address the matter internally to ensure a better experience for our customers. If you would like to discuss this further, please feel free to contact Sierra Chevrolet directly. We appreciate the opportunity to improve. Sincerely, The Sierra Chevrolet Team

May 25, 2024

I was taken care of immediately and was out of there in an hour and a half. Very happy More

by NZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your vehicle needs! We are delighted to hear that you had a positive experience with us. We strive to provide efficient service to all our customers and are glad this was the case for you. We appreciate your feedback and look forward to assisting you in the future! Sincerely, The Sierra Chevrolet Team

May 24, 2024

Took care of my warranty quickly and efficiently while communicating with me through the entire process. My service manager, Joe, was fantastic! More

by JARRIDWHITNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Jarrid, for your positive review and kind words about Sierra Chevrolet! We are thrilled to hear that Joe provided you with fantastic service and efficiently handled your warranty. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

May 23, 2024

Excellent communication and easy to schedule as an initial walk in. My vehicle was returned fast and clean. More

by Enoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy 5 stars
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May 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Enoc, for sharing your positive experience with Sierra Chevrolet on DealerRater. We're delighted to hear that you found our communication excellent and the service fast and efficient. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Sierra Chevrolet Team

May 23, 2024

Everything was great. Shawn was on top of everything. Got my truck back right away. Customer service was great. More

by ricknicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn 5stars
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May 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Rick! We are thrilled to hear about your positive experience at Sierra Chevrolet. Shawn truly goes above and beyond for our customers. We appreciate your kind words and look forward to assisting you in the future. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

May 21, 2024

Excelente atención al cliente personas muy amables yo regresaría nuevamente para comprar otro vehículo para mi familia More

by albavigil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Sierra Chevrolet of Monrovia responded

¡Gracias por tu reseña positiva! En Sierra Chevrolet nos enorgullece brindar un excelente servicio al cliente y nos alegra saber que tu experiencia fue satisfactoria. Estaremos encantados de ayudarte con la compra de un nuevo vehículo para tu familia en el futuro. ¡Esperamos verte nuevamente pronto! Sinceramente, The Sierra Chevrolet Team

May 21, 2024

Excellent Customer Service Experience Made Us Feel Very Welcomed And Happy Witb Our New Car More

by Ramirez91112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Ramirez, for choosing Sierra Chevrolet! We are thrilled to hear that you had an excellent customer service experience and are happy with your new car. We appreciate your kind words and look forward to welcoming you back in the future. Enjoy your new vehicle! Sincerely, The Sierra Chevrolet Team

May 17, 2024

Fast turnaround. Great service. In spite of all of the disruption from the remodeling and construction going on. Thanks for the great service. More

by PAULSHUSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the kind words and understanding amidst our remodeling. We strive to provide excellent service no matter the circumstances. We appreciate your support and look forward to serving you again at Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

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