Sierra Chevrolet of Monrovia

WE HAVE BOUGHT CARS HERE IN THE PAST THEY ARE FRIENDLY AND VERY HELPFUL IT'S A VERY NICE DEALERSHIP . AND VERY HELPFUL IT'S A VERY NICE DEALERSHIP . More

Sales rep really helpful , help me fine the truck i was looking for ,answer all my questions looking for ,answer all my questions More

Marvin was fantastic! Great communication and customer service, he deserves 5 stars on his own! But this is the second time that the mechanics said they "can't hear" the l Great communication and customer service, he deserves 5 stars on his own! But this is the second time that the mechanics said they "can't hear" the loud noises I'm hearing. I drove away still hearing them loud and clear. They installed side rails poorly, the rails aren't even flush to the car, and they damaged my car when they did it. They were supposed to fix the rails, but they're still not attached to the car and it's a shotty job. BRAND NEW CAR that has crappy side rails, a squaky steering wheel and constant clicking when in idle. They told me the clicking is normal but I have friends who have the same car and there is zero clicking in their motor or squeaking in their steering wheel. I'm afraid I got a LEMON from this dealership. And they aren't fixing it. This was my second visit, and they had my car 5 hours just to do an oil change. Someone contacted me and I told them my situation but that was over a week ago and I still haven't heard from the dealership. Not to mention I had a free oil change that I was promised after our purchase because of the horribly rude finance person. However when I asked about it at this visit, I was told it wasn't in the system. I can't prove it because it was a phone call so now they lied to me about that as well and I don't get the free oil change they offered me. I will never recommend this dealership to anyone, and I am going to a different dealership for service from now on. Awful, just awful. And disappointing! More

Very knowledgeable on what maintenance my truck needs and really honest on what is required, especially when I ask about products or costs. really honest on what is required, especially when I ask about products or costs. More

I have always had a positive experience and enjoy bringing in all my cars for service. On Saturday alone I had three vehicles serviced. Marvin did an excellent job at scheduling all of them for me. T bringing in all my cars for service. On Saturday alone I had three vehicles serviced. Marvin did an excellent job at scheduling all of them for me. Thank You! Job Well Done! More

Wonderful friendly service Prompt responses. Tim and Jack made it an easy process This will be our second and third trucks purchased. Tim and Jack made it an easy process This will be our second and third trucks purchased. More

Alfonso was great communicating everything. He was thoughtful and also very nice to speak with. He was thoughtful and also very nice to speak with. More

Edwin helped me from start to finish! He was very thorough and showed me every car that I could possibly be interested in. I was approved right away with a great price, and was out with m He was very thorough and showed me every car that I could possibly be interested in. I was approved right away with a great price, and was out with my new car within a few hours! Everyone there was very kind, and was really nice to my kids! (Even when my little one thew up unexpectedly!) thank you for helping me get the car I wanted and deserved! More

My experience with sierra Chevrolet was great. Good communication with the advisors and good service with follow up. Good communication with the advisors and good service with follow up. More

El trato fue excelente y si lo recomiendo son muy amables y serviciales te atienden como en tu casa y serviciales te atienden como en tu casa More