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Sierra Chevrolet of Monrovia

Monrovia, CA

4.6
985 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 985 reviews

June 25, 2024

Mr. Hernandez was great . He explained and answered all of our questions. We had such an amazing experience. Thank you so much. More than satisfied. More

by mariadejavila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the fantastic review! Your satisfaction is extremely important to us, and we appreciate you choosing Sierra Chevrolet. We look forward to welcoming you back in the future or having you share your positive experience with others. Sincerely, The Sierra Chevrolet Team

June 24, 2024

They always forget to wash my car then I have to remind them and wait additional 30 minutes so that the car is washed and ready. More

by MURADIANSIRANUSH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We'd like to learn more about your concerns. Please contact us at your earliest convenience. Sincerely, The Sierra Chevrolet Team

June 24, 2024

Completely happy with service and attention. Very polite person. I definitely come back again. They were fast More

by mmarymaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet! We are pleased to hear that you were completely happy with our service and attention. We appreciate your kind words about our team member's politeness and efficiency. We look forward to welcoming you back for your future automotive needs. See you soon! Sincerely, The Sierra Chevrolet Team

June 23, 2024

Alfonso and Andrew were great, but I also want to acknowledge Cecilia! She was kind and patient. Together the team worked well to help me out in a tough situation. I am one step closer to getting my More

by amandadmortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia
Jun 25, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your positive review! We are thrilled to hear that Alfonso, Andrew, and Cecilia provided you with great service during a tough situation. We are glad to have been able to help you get back into your beloved Bolt. We appreciate your kind words and look forward to assisting you in the future. See you next time at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

June 22, 2024

Shawn was efficient and helpful. My vehicle was ready faster than I anticipated so that was great! More

by kristinedrietze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jun 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your 5-star review! We're thrilled to hear that Shawn provided efficient and helpful service, and that your vehicle was ready sooner than expected. We appreciate your feedback and hope to see you again at Sierra Chevrolet. Drive safely! Sincerely, The Sierra Chevrolet Team

June 21, 2024

Terrible inaccessible parking lot, reminders needed to provided an update on vehicle. Longest wait time I’ve experienced just to retrieve my vehicle after service. Will not be returning here again. Also i More

by Berny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Jun 24, 2024 -

Sierra Chevrolet of Monrovia responded

We’d like to thank you for sharing details of your recent experience at our dealership, Berny. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience further and work towards a positive resolution. Sincerely, The Sierra Chevrolet Team

June 21, 2024

Joe Jimenez is always helpful, friendly and takes great care of my service needs. I had a minor mishap with a porter that he recognized and resolved to my satisfaction. More

by CCGKMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for taking the time to leave such a positive review, Joe! We are delighted to hear that Joe provided you with excellent service and resolved any issues to your satisfaction. We look forward to assisting you with your service needs in the future. Thank you for sharing your experience! Sincerely, The Sierra Chevrolet Team

June 20, 2024

i purchased my Camaro at Sierra Chevrolet and have given it to their Service Department for regular service and needed repairs - they are always professional and they do excellent work, plus the office staf More

by NROGARA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy is the person i deal with.
Jun 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your Camaro purchase and service needs! We appreciate your kind words about our professional service and excellent work. We are delighted that you've had a positive experience with our friendly office staff. We look forward to continuing to provide you with top-notch service in the future! Sincerely, The Sierra Chevrolet Team

June 20, 2024

Great, friendly, and quick service! Happy that Tanya took care of the service for me. More

by joshnickmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet! We appreciate your kind words about our great, friendly, and quick service. We're thrilled to hear that Tanya provided excellent care during your visit. We look forward to welcoming you back for your next service appointment! Sincerely, The Sierra Chevrolet Team

June 20, 2024

After our first dealings with Sierra we weren't sure about taking the colorado to the service depth. But Tanya in service has really changed my thoughts, she greated me in the drive and took over from t More

by stevestancer68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with Sierra Chevrolet! We appreciate your kind words about Tanya from our service department. We are thrilled to hear that she provided you with excellent service and made a lasting impression. We look forward to welcoming you back in the future! Sincerely, The Sierra Chevrolet Team

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